Ratings based on 984 Verified Reviews

4.2 out of 5
100% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Sep 2024
3 out of 5
by A verified traveler from Delta

This traveler left a rating score only Posted 26 Sep 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Sep 2024
4 out of 5
by A verified traveler

Posted 22 Sep 2024
Staff was very friendly. Bed was great
Comment from Hotel Management
24 Sep 2024 by Abdel, Hotel Management
Dear Jillian,Thank you for your feedback! We’re delighted to hear that you found our staff friendly and enjoyed the bed comfort. Your positive experience means a lot to us. We look forward to welcoming you back soon!Thank youAbdel
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Sep 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Sep 2024
5 out of 5
by A verified traveler

Posted 15 Sep 2024
Very nice hotel with clean spacious rooms and a fantastic patio restaurant adjacent. A bit noisy though with a lot of construction going on outside the hotel.
Comment from Hotel Management
24 Sep 2024 by Abdel, Hotel Management
Dear Valerie,Thank you for your review! We’re glad to hear you enjoyed our clean, spacious rooms and the patio restaurant. We apologize for any noise from the ongoing construction and appreciate your understanding. We hope to have the opportunity to welcome you back for an even more peaceful stay in the future!Thank youAbdel
1 out of 5
by A verified traveler

Posted 14 Sep 2024
I had to cancel because of a family emergency. When I called to ask for a refund or a hotel credit. The guy at the front desk was rude and said they would not give me anything thing. So $900 for nothing. Thanks for nothing
Comment from Hotel Management
24 Sep 2024 by Abdel, Hotel Management
Dear Barbara,I'm truly sorry to hear about your experience and the family emergency that led to your cancellation. Our cancellation policy requires cancellations to be made 48 hours in advance. If you booked through a third-party channel, you would need to reach out to them directly for assistance. For prepaid, non-refundable bookings, we unfortunately have limited options.We strive to provide excellent customer service, Thank you for bringing this to our attention.Thank youAbdel
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Sep 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Sep 2024