Ratings based on 1,601 Verified Reviews

4.5 out of 5
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 23 Nov 2024
Gave me a nice free upgrade
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Nov 2024
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Nov 2024
5 out of 5
by A verified traveler from Edmonton

Posted 22 Nov 2024
Clean
5 out of 5
by A verified traveler

Posted 22 Nov 2024
Nice hotel, a little over priced. Not the best historic hotel we have stayed at but overall, nice
5 out of 5
by A verified traveler from Spokane

This traveler left a rating score only Posted 21 Nov 2024
5 out of 5
by A verified traveler

Posted 20 Nov 2024
It is beautiful, it has a great location and friendly staff. What I didn't like was that it was a little noisy outside, there is a ship platform right beside the hotel that made a noise all day and it was harder to sleep.
3 out of 5
by A verified traveler

Posted 20 Nov 2024
I love this hotel. The staff - doorman are awesome and super friendly. We arrived and were given our room key. We headed up to have the key not work. I went down again and had the keys redone. Then went up again only to have the keys not work. I went down a third time and came up with the doorman who had our luggage. His key also didnt work. They have us another room but it was on the floor that allowed pets. Then there was dogs barking and I had to complain- And I am a dog lover. The hotel comped ua Each a drink. Given the inconvenience I think more could have been done to make up for the inconvenience especially given we were Celebrating a graduation and birthday. It was ok.
5 out of 5
by A verified traveler from Victoria

Posted 19 Nov 2024
A legendary hotel, freshly updated rooms
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Nov 2024