Ratings based on 324 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Dec 2024
They need to fix the problem with their new TVs as mine would never work after I would shut it off and turn it back on.
Comment from Hotel Management
1 Jan 2025 by Manager, Hotel Management
Dear Patrick, Thank you for taking the time to write a review regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to write a review. We appreciate your business. Sincerely, Kishan Patel General Manager Best Western Plus Victoria Inn & Suites
by A verified traveler
Posted 27 Dec 2024
Comment from Hotel Management
1 Jan 2025 by Manager, Hotel Management
Dear Jose, Thank you for taking the time to write a review regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to write a review. We appreciate your business. Sincerely, Kishan Patel General Manager Best Western Plus Victoria Inn & Suites
by A verified traveler
Posted 27 Dec 2024
I stayed in this property 10 years ago also. That experience was so good that I returned. Again it was very convenient to wherever you needed to go in Victoria. Also 1-2 blocks from 2-3 restaurants & various shops including Target. A bit dated and in need of updating but very comfortable & clean.
Comment from Hotel Management
1 Jan 2025 by Manager, Hotel Management
Dear Rodney, Thank you for taking the time to write a review regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to write a review. We appreciate your business. Sincerely, Kishan Patel General Manager Best Western Plus Victoria Inn & Suites
by A verified traveler
Posted 5 Dec 2024
Comment from Hotel Management
6 Dec 2024 by Manager, Hotel Management
Dear Deodato, Thank you for taking the time to write a review regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to write a review. We appreciate your business. Sincerely, Kishan Patel General Manager Best Western Plus Victoria Inn & Suites
by A verified traveler
Posted 24 Nov 2024
Property was clean and neat
Comment from Hotel Management
4 Dec 2024 by Bianca, Hotel Management
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.
by A verified traveler
Posted 16 Nov 2024
Nice area
Comment from Hotel Management
21 Nov 2024 by Manager, Hotel Management
Dear Kurt, Thank you for taking the time to write a review regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to write a review. We appreciate your business. Sincerely, Kishan Patel General Manager Best Western Plus Victoria Inn & Suites
by A verified traveler
Posted 9 Nov 2024
Nice and excellent people
Comment from Hotel Management
11 Nov 2024 by Manager, Hotel Management
Dear Fernando, Thank you for taking the time to write a review regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to write a review. We appreciate your business. Sincerely, Kishan Patel General Manager Best Western Plus Victoria Inn & Suites
by A verified traveler
Posted 21 Oct 2024
Clean but outdated compared to other hotels in the area. Entry of the hotel very cluttered and not tidy in appearance.
Comment from Hotel Management
25 Oct 2024 by Manager, Hotel Management
Dear LeighAnn, Thank you for taking the time to write a review regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to write a review. We appreciate your business. Sincerely, Kishan Patel General Manager Best Western Plus Victoria Inn & Suites
by A verified traveler
Posted 13 Oct 2024
Easy check in and nice rooms
Comment from Hotel Management
13 Oct 2024 by Manager, Hotel Management
Dear Darlon, Thank you for taking the time to write a review regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to write a review. We appreciate your business. Sincerely, Kishan Patel General Manager Best Western Plus Victoria Inn & Suites
by A verified traveler
Posted 11 Oct 2024
Good stay.
Comment from Hotel Management
13 Oct 2024 by Manager, Hotel Management
Dear Nick, Thank you for taking the time to write a review regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to write a review. We appreciate your business. Sincerely, Kishan Patel General Manager Best Western Plus Victoria Inn & Suites
