Ratings based on 480 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Oct 2024
Amazing and grand house from 1860. The house alone is worth seeing, and its many antiques and stained glass windows. Breakfast was lavish and delicious despite there being no menu. She just brought things unbidden but they were all good. Fresh fruit parfait, a warm cheesy roll, French toast with more fresh fruit and whipping cream and a sausage. Good coffee filled repeatedly too.
by A verified traveler from Winnipeg
Posted 25 Oct 2024
by A verified traveler
Posted 11 Oct 2024
This was our second stay at the Amethyst, a Victorian mansion with all the design, fittings, original antiques and original furniture in excellent condition, just a couple of blocks from Craigdarroch castle. They are great people who are always anxious to please their guests. All this plus free parking and a 3-course lavish breakfast a few blocks from downtown and who could ask for more?
by A verified traveler
Posted 30 Sep 2024
AVOID! This is where luxury goes to die. I checked in after hours. The staff member, who I later found out was the owner, rushed me through the process and did not help me with my bags. Upon entering my room, I found it extremely run down. The carpet was filthy, and there was a pungent smell in the bathroom. There were dead wasps in the corner of the room, cobwebs, thick dust on the baseboards, and dirty walls. The room was chilly and only got colder during the night. I attempted to turn up the heat but the room did not warm. At 2 am, I attempted to reach the staff member multiple times, but there was no answer. After an hour, I attempted again, and the owner answered. The individual was not able to understand what I was saying. After attempting to explain the heat situation for several minutes with no resolution, I ended the call. After a sleepless night due to the cold, I attempted to speak with the owner in person about the lack of heat. She immediately barged into my room and pointed to two thermostats. I told her that I had increased the temperature on one, to which she shook her head and pointed to the other, which was off entirely. She was not apologetic and said nothing as she left my room. Given the dirty state of the room, I did not stay for breakfast. Despite being booked for two nights, I left after the first and moved to a hotel, despite being told there would be no refund if I did not stay the second night. I would give a zero-star rating if it were an option.
by A verified traveler
Posted 26 Sep 2024
Very nice house and excellent breakfast
by A verified traveler
Posted 24 Sep 2024
Beautiful house.
by A verified traveler
Posted 22 Sep 2024
by A verified traveler
Posted 14 Sep 2024
by A verified traveler
Posted 11 Sep 2024
by A verified traveler from Calgary
Posted 9 Sep 2024
Breakfast was fantastic and staff very friendly
