Ratings based on 487 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Amethyst Inn is an absolutely stunning Victorian era hotel. The room was wonderful and the bed was very confortable. We loved our stay here. Amazing experience. The breakfast was wonderful and the staff were lovely. The best stay in Canada so far.
Comment from Hotel Management
18 Nov 2024 by Rachel, Hotel Management
Thank you! We're very happy to hear you enjoyed your stay
by A verified traveler
Posted 17 Nov 2024
by A verified traveler
Posted 10 Nov 2024
by A verified traveler
Posted 8 Nov 2024
by A verified traveler
Posted 5 Nov 2024
Very good place, clean and delicious food served. Owner is very humble and the lady who answered phone call is very exceptional. Thank toy and will visit this place again and again.
Comment from Hotel Management
18 Nov 2024 by Rachel, Hotel Management
We're very happy to hear it, and we look forward to seeing you again!
by A verified traveler
Posted 2 Nov 2024
by A verified traveler
Posted 26 Oct 2024
Amazing and grand house from 1860. The house alone is worth seeing, and its many antiques and stained glass windows. Breakfast was lavish and delicious despite there being no menu. She just brought things unbidden but they were all good. Fresh fruit parfait, a warm cheesy roll, French toast with more fresh fruit and whipping cream and a sausage. Good coffee filled repeatedly too.
Comment from Hotel Management
18 Nov 2024 by Rachel, Hotel Management
Thank you, and we are very happy that you enjoyed your stay
by A verified traveler from Winnipeg
Posted 25 Oct 2024
by A verified traveler
Posted 11 Oct 2024
This was our second stay at the Amethyst, a Victorian mansion with all the design, fittings, original antiques and original furniture in excellent condition, just a couple of blocks from Craigdarroch castle. They are great people who are always anxious to please their guests. All this plus free parking and a 3-course lavish breakfast a few blocks from downtown and who could ask for more?
Comment from Hotel Management
18 Nov 2024 by Rachel, Hotel Management
Thank you for your kind review. We look forward to seeing you again!
by A verified traveler
Posted 30 Sep 2024
AVOID! This is where luxury goes to die. I checked in after hours. The staff member, who I later found out was the owner, rushed me through the process and did not help me with my bags. Upon entering my room, I found it extremely run down. The carpet was filthy, and there was a pungent smell in the bathroom. There were dead wasps in the corner of the room, cobwebs, thick dust on the baseboards, and dirty walls. The room was chilly and only got colder during the night. I attempted to turn up the heat but the room did not warm. At 2 am, I attempted to reach the staff member multiple times, but there was no answer. After an hour, I attempted again, and the owner answered. The individual was not able to understand what I was saying. After attempting to explain the heat situation for several minutes with no resolution, I ended the call. After a sleepless night due to the cold, I attempted to speak with the owner in person about the lack of heat. She immediately barged into my room and pointed to two thermostats. I told her that I had increased the temperature on one, to which she shook her head and pointed to the other, which was off entirely. She was not apologetic and said nothing as she left my room. Given the dirty state of the room, I did not stay for breakfast. Despite being booked for two nights, I left after the first and moved to a hotel, despite being told there would be no refund if I did not stay the second night. I would give a zero-star rating if it were an option.
