Ratings based on 35 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
3.3 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Kelowna
Posted 11 Sep 2024
Incredibly accomodating and friendly staff...clean and smalll enough for very personal service
Comment from Hotel Management
12 Sep 2024 by The PheZulu Family , Hotel Management
Hi Kenneth,Thank you for your excellent rating and positive review!We are glad you had such an enjoyable and comfortable stay with us!Thank you for choosing to stay with us, we hope to have the pleasure of hosting you again soon!Safe travels, The PheZulu Family
by A verified traveler from rochester
Posted 3 Sep 2024
Meat options for lunch and dinner lacked flavor- poor. Breakfast excellent.
Staff is superb.
Lovely place. Very clean.
Comment from Hotel Management
4 Sep 2024 by The PheZulu Family , Hotel Management
Hi Ravi,Thank you for your fantastic rating and review! We're delighted you had an enjoyable stay and that our staff made you feel welcome. We’re sorry to hear the meat dishes didn’t quite suit your taste, but we understand preferences can vary. Our chefs put great effort into preparing fresh meals daily, using locally sourced ingredients.Thanks again for choosing to stay with us. We hope to welcome you back soon!Best regards, The PheZulu Family
by A verified traveler
Posted 28 Aug 2024
Lovely Guest House with beautiful grounds. Our triple room was spacious and comfortable. The staff was very gracious and helpful. The breakfast was delicious.
Comment from Hotel Management
29 Aug 2024 by The PheZulu Family , Hotel Management
Hi Zara,Thank you for your excellent rating and review!We are glad you had such an enjoyable stay with us and we were able to make you feel right at home!Thank you for choosing to stay with us, we hope to have the pleasure of hosting you again soon!Best regards,The PheZulu Family
by A verified traveler
Posted 20 Aug 2024
all staff were lovely and helpful. Nice room, great water pressure, appreciated the coffee.
Comment from Hotel Management
21 Aug 2024 by The PheZulu Family , Hotel Management
Hi Marc,Thank you for your excellent rating and review!We are glad to hear you had such a pleasant stay with us and our staff were able to make you feel right at home!We appreciate you choosing to stay with us and we hope to have the pleasure of hosting you again soon!Best regards,The PheZulu Family
by A verified traveler
Posted 13 May 2024
Animals are around at night
Comment from Hotel Management
13 May 2024 by The PheZulu Family , Hotel Management
Hi Atyria,Thank you for your excellent rating and review!We are glad you had such a great stay with us and we hope to have the pleasure of hosting you again soon!Best regards,The PheZulu Family
by A verified traveler
Posted 2 May 2024
If I ever return to VF I will be staying here! The food tasted better than the popular restaurants, the staff was so nice. Everything was perfect.
Comment from Hotel Management
2 May 2024 by The PheZulu Family, Hotel Management
Hi Pamptata,Thank you for your excellent rating and review!We are glad you had such a perfect stay with us and our team were able to make you feel right at home through out your time with us!We appreciate you you choosing to stay with us and we look forward to welcoming you back if you ever find your self in Vic Falls again!Best regards, The PheZulu Family
by A verified traveler
Posted 27 Mar 2024 on Hotels
Comment from Hotel Management
28 Mar 2024 by The PheZulu Family , Hotel Management
Hi Jessica,Thank you for your excellent rating!We hope to have the pleasure of hosting you again soon!Best regards,
by A verified traveler
Posted 26 Mar 2024
Comment from Hotel Management
27 Mar 2024 by The PheZulu Family , Hotel Management
Hi Godfrey,Thank you for your excellent rating!We hope to have the pleasure of hosting you again soon. Best regards,
by A verified traveler
Posted 26 Mar 2024
Awesome place, nice showers awesome staff - nice rooms
Comment from Hotel Management
26 Mar 2024 by The PheZulu Family , Hotel Management
Hi Godfrey,Thank you for your fantastic rating and review! We are glad our staff and comfortable rooms were able to make you feel right at home!Thank you for choosing to stay with us, we hope to have the pleasure of welcoming you back again soon!Best regards,
by A verified traveler from New Orleans
Posted 15 Mar 2024
The ambience was exactly what I expected, and i lived it. It was rustic but with all the modern amenities. The complimentary breakfasts were divine - particularly the avocado salad. But the entire buffet was awesome.
I liked that I could book the tours (Dinner cruise and Chobe tour) through PheZulu.
Last, but no ways least, is the staff. They could not have been more welcoming, accommodating, helpful, etc. PheZulu is a jewel I would recommend to anyone who will be visiting Victory Falls.
Comment from Hotel Management
19 Mar 2024 by The PheZulu Family , Hotel Management
Hi Reggie,Thank you so much for your kind words! We're thrilled to hear that we exceeded your expectations and provided you with the perfect base for your Vic Falls adventures.It's fantastic to know that you found your stay charming and comfortable, as well as our complimentary breakfast delicious!We're delighted that you found your tour booking experience convenient and were able to experience the Dinner cruise and Chobe tour seamlessly. Our team takes great pride in providing warm, accommodating service, and we're pleased to hear that they made your stay even more enjoyable.Your recommendation means the world to us, and we can't wait to welcome you back on your next visit to Victoria Falls. Best regards,
