Ratings based on 94 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
Comment from Hotel Management
18 Jun 2024 by Batonka Team, Hotel Management
Thanks so much Steven.We are so pleased you enjoyed your stay.
by A verified traveler
Really nice lodge in Victoria Falls - Recommended
Posted 27 Feb 2024 on HotelsVery nice lodge in Victoria Falls. We really enjoyed our stay. The staff were friendly, the rooms were nice, with a big bathroom, and the gardens and general ambience were lovely. The only thing we could possibly criticise slightly are the restaurant, which doesn't offer a lot of choice - but that probably reflects the limitations of a relatively small lodge versus a big hotel.
by A verified traveler
Posted 5 Feb 2024
Batonka lodge was very safe and relaxing.
The staff was friendly and helpful.
Comment from Hotel Management
6 Feb 2024 by Batonka Team, Hotel Management
Good day,Thanks for taking the time to let us know how you enjoyed your stay. We are so pleased that you enjoyed your time with us and felt safe and relaxed. We hope to see you back in our part of the world one day very soon.Warm regards,The Batonka team
by A verified traveler
Friendly staff
Posted 5 Jan 2024 on HotelsExcellent service from very friendly staff
Comment from Hotel Management
6 Feb 2024 by Batonka Team, Hotel Management
Dear Ian,Thanks for the kind words - we love that you enjoyed your time with us and any review that has the word excellent in it makes us very happy. Warm regards,The Batonka team
by A verified traveler
Posted 4 Oct 2023
Absolutely amazing place with super friendly and helpful staff. All proposed activities were great too! Will come back.
With special thanks to Tracey :-)
Comment from Hotel Management
4 Oct 2023 by Batonka Team, Hotel Management
Dear Helena,Thanks for the wonderful words. We always love to hear how our guests enjoyed the time they spent with us. Please come and see us again soon.Warm regards,The Batonka Team
by A verified traveler
Posted 3 Jun 2023 on Hotels
Comment from Hotel Management
5 Jun 2023 by Batonka Team, Hotel Management
Thanks very much Francis.Have a great day.
by A verified traveler
Posted 2 May 2023 on Hotels
Comment from Hotel Management
3 May 2023 by Batonka Team, Hotel Management
Thanks so much Dina. We are so happy that you enjoyed your stay with us. Have a wonderful day.
by A verified traveler
Posted 13 Apr 2023 on Hotels
Comment from Hotel Management
14 Apr 2023 by Batonka Team, Hotel Management
Thanks very much for taking the time to review us. We are so pleased you enjoyed your stay. We hope you return again on day soon.
by A verified traveler from New Hyde Park
Posted 1 Mar 2023
The staff is very friendly and make you feel special.
Comment from Hotel Management
7 Mar 2023 by Suzanne, Hotel Management
Dear Praveen,We are so pleased you enjoyed the time you spent at Batonka Guest Lodge. We hope that we get to welcome you back for a return visit one day in the near future. Regards,Suzanne
by A verified traveler
Posted 26 May 2022
Spacious, clean room and lovely grounds.
