Ratings based on 267 Verified Reviews
4.4 Room cleanliness
3.9 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Nov 2024
They really need to sort out their check in process- very ambiguous building not clear to find . However, once we explained we had limited time as returning our car they did help us.
Apartment was spacious, great to have a washing machine and driver .
Felt very safe here . It is the only place I felt comfortable running on my own during our stay in South Africa. The resort is in a gated apartment complex and it is easy to run 1 mile loop around the edges.
Easy access to v & a waterfront which was very safe . I would recommend staying here as base .
Great choice of pools - compared to any where we stayed in western cape .
They keep the gardens and pools exceptionally clean and maintained.
The apartment is fully serviced and we had somebody that came in each day and did the washing up and made the bed which was surprising as normally in an apartment you have entry and exit clean was a nice touch
by A verified traveler
Posted 4 Oct 2024
by A verified traveler
Posted 13 Sep 2024
Excellent stay. Very safe and well located for transport connections. Delighted with our stay
Comment from Hotel Management
16 Sep 2024 by Author, Hotel Management
Dear Kathryn Jones,
Thank you for taking the time to complete the survey about your stay at Waterfront Village.
We hope to see you at Waterfront Village again soon!
Kind regards,
Waterfront Village
by A verified traveler
Posted 8 Sep 2024
the only negative is the check in on a friday when you are so busy and full, you should have more staff on duty the poor staff were run off their feet and many people were getting very agitated .
Comment from Hotel Management
9 Sep 2024 by Author, Hotel Management
Dear clare enslin,
Thank you for taking the time to complete the survey about your stay at Waterfront Village.
We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.
We hope to see you at Waterfront Village again soon!
Kind regards,
Waterfront Village
by A verified traveler from Cape Town
Posted 7 Jul 2024
Fantastic one bedroom apartment in the V&A Waterfront. Safe and secure, quiet, beautiful property with underground parking, fantastic facilities, walking distance to the shops & bars. 10 out of 10.
by A verified traveler
Posted 27 Jun 2024 on Hotels
by A verified traveler
Restful break
Posted 23 Jun 2024 on HotelsThoroughly enjoyed our stay at this lovely accommodation.
by A verified traveler
Posted 25 May 2024
Great and safe place right on the water with many shopping and dining options
by A verified traveler
Spotless and all around excellent apartment
Posted 23 Apr 2024 on HotelsSpotless apartment overlooking the marina. Short walk to V&A shops and the countless outstanding restaurants. Excellent location. Check-in after 3pm might be a bit challenging so get written directions in advance so your taxi can go to the right location for you to check-in 24/7. Very friendly everywhere.
by A verified traveler
Posted 19 Apr 2024
