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Swiss Diamond Hotel & SPA

5.0 star property

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Photo gallery for Swiss Diamond Hotel & SPA

Exterior
Exterior
1 bedroom, minibar, in-room safe, desk
Indoor pool, seasonal outdoor pool
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Pet friendly
  • Spa

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Suite, 1 Bedroom, Lake View

1 bedroom, minibar, in-room safe, desk

Deluxe Suite, 1 Bedroom, Lake View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Bathrobes
Bidet
Private bathroom
  • 80 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Presidential Suite, 1 Bedroom, Terrace, Lake View

1 bedroom, minibar, in-room safe, desk

Presidential Suite, 1 Bedroom, Terrace, Lake View

Highlights

Terrace
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Bathrobes
  • 100 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room

1 bedroom, minibar, in-room safe, desk

Classic Double Room

8.0 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Bathrobes
Bidet
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Lake View

1 bedroom, minibar, in-room safe, desk

Superior Double Room, Lake View

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Bathrobes
Bidet
Private bathroom
  • 25 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room, Balcony, Lake View

1 bedroom, minibar, in-room safe, desk

Deluxe Double or Twin Room, Balcony, Lake View

9.4 out of 10
Exceptional
(21 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Day bed
Separate bedroom
Hair dryer
  • 40 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Prestige Double Room

1 bedroom, minibar, in-room safe, desk

Prestige Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Bathrobes
Bidet
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed
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About the neighborhood

Map
Via Riva Lago Olivella, Vico Morcote, TI, 6921

What's nearby

  • Swissminiatur - 5 min drive - 3.9 km
  • Casinò di Campione - 10 min drive - 8.4 km
  • LAC Lugano Arte e Cultura - 11 min drive - 10.4 km
  • FoxTown Factory Stores - 13 min drive - 16.3 km
  • Lake Lugano - 18 min drive - 18.7 km

Getting around

  • Melide Station - 4 min drive
  • Lugano Funicular Station - 11 min drive
  • Lugano (LUG-Agno) - 29 min drive

Restaurants

  • ‪Parco Botanico San Grato - ‬11 min drive
  • ‪Ristorante Il Giardino - ‬3 min drive
  • ‪Villa Carona - Ristorante La Sosta - ‬9 min drive
  • ‪La Sorgente - ‬3 min drive
  • ‪Il Grande Fratello - ‬4 min drive

About this property

Swiss Diamond Hotel & SPA

Luxury hotel near Swissminiatur
Located close to Monte San Salvatore and Casinò di Campione, Swiss Diamond Hotel & SPA provides a free breakfast buffet, an adjacent golf course, and a poolside bar. Get out on the links at this hotel and enjoy amenities such as golf caddies. Treat yourself to a body wrap, a body scrub, or aromatherapy at the onsite spa. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a rooftop terrace and a garden.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and an indoor pool
  • Free self parking and valet parking
  • Free train station pick-up, concierge services, and 1 meeting room
  • A front-desk safe, massage treatment rooms, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 84 rooms offer comforts such as air conditioning and bathrobes, as well as perks like free WiFi and safes.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bidets, tubs or showers, and free toiletries
  • 40-inch flat-screen TVs with satellite channels
  • Childcare services, daily housekeeping, and desks

Languages

English, French, German, Italian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free train station pick-up shuttle
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Restaurant Lago
  • Restaurant Panorama

Things to do

  • 18-hole adjacent golf course
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden
  • On a lake
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 40 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 90.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 40 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 90.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from June to October
Pool access available from 8:00 AM to 7:00 PM
Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Diamond Swiss Hotel
Hotel Diamond Swiss
Hotel Swiss Diamond
Swiss Diamond Hotel
Swiss Diamond Resort Olivella
Swiss Diamond Vico Morcote
Swiss Hotel Diamond
Swiss Diamond Hotel Vico Morcote
Swiss Diamond Hotel
Swiss Diamond Hotel SPA
Swiss Diamond & Vico Morcote
Swiss Diamond Hotel & SPA Hotel
Swiss Diamond Hotel & SPA Vico Morcote
Swiss Diamond Hotel & SPA Hotel Vico Morcote

Frequently asked questions

Does Swiss Diamond Hotel & SPA have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 8:00 AM–7:00 PM.

Is Swiss Diamond Hotel & SPA pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 40 per pet, per day. Service animals are exempt from fees.

How much is parking at Swiss Diamond Hotel & SPA?

Self parking and valet parking are free at this property.

What time is check-in at Swiss Diamond Hotel & SPA?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Swiss Diamond Hotel & SPA?

Check-out is at noon.

Where is Swiss Diamond Hotel & SPA located?

Situated on a lake, this luxury hotel is 2 mi (3.3 km) from Swissminiatur and 2.8 mi (4.6 km) from Lake Lugano. Monte San Salvatore and Casinò di Campione are also within 6 mi (10 km).

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Swiss Diamond Hotel & SPA Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 257 out of 419 reviews
Rating 8 - Good. 116 out of 419 reviews
Rating 6 - Okay. 29 out of 419 reviews
Rating 4 - Poor. 7 out of 419 reviews
Rating 2 - Terrible. 10 out of 419 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10

The location of this hotel is BEAUTIFUL, the views of the lake are stunning. The staff was extremely friendly and welcoming. The hotel itself can definitely use a few upgrades For 1 the Air conditioner is pretty terrible. It’s pretty much a fan, the room gets pretty warm during the day. At night it’s not terrible but the AC can use an upgrade for sure. Also the furniture and carpets/rugs need to be changed or cleaned thoroughly. Plenty of stains on the carpet and couches. If you plan on being out majority of the day then i would say it’s fine but if you care about appearance and you plan on spending a lot of time in the room then maybe look at other options. Overall I had a good experience The breakfast is pretty good as well. If you’re traveling from over seas I’d recommend renting a car
Stayed 3 nights in Jun 2025

8/10

Had a barking dog in the roim below us. Not good. Staff was helpful in getting owners to mostly stop it. Wont stay where dogs are allowed again.
Stayed 3 nights in Apr 2025

10/10

Excellent Hotel in a very nice location.
Stayed 4 nights in Jun 2024

6/10

We had 2 rooms for one night, upon checkin we requested side by side rooms and were accommodated. Our rooms were not exceptionally hot and we adjusted the temperature before leaving for dinner. When we returned, rooms were not any lower in temperature and we were advised that the hotel is fully booked and there are. No rooms to change to. Along with this, maintenance advised us that we were the only ones complaining and
Stayed 1 night in Mar 2025

10/10

Wonderful place to be!
Stayed 1 night in Jun 2024

10/10

Best
Stayed 2 nights in Nov 2024

10/10

Good trip but the location is little off . It’s very far far the city , how ever the hotel provides shuttle every 2 hours .
Stayed 4 nights in Nov 2024

10/10

An excellent location and exceptional standards. The staff were very friendly and welcoming, they were courteous and knowledgeable. Definitely recommend 👌
Stayed 4 nights in Sep 2024

8/10

Excellent location and service
Stayed 3 nights in May 2024

10/10

Wow…the service and the view of the lake were breath-taking.
Stayed 1 night in Aug 2024

10/10

Great hotel!
Stayed 1 night in Sep 2022

10/10

Clean and made us feel relaxed.
Stayed 2 nights in Aug 2024

10/10

Nice location and good service - the hotel is a bit old, but all in all we would come back!
Stayed 3 nights in Jun 2024

10/10

Lovely find between Morcote and Lugano. Shuttle bus collected us from Lugano train station for an our 2 night stay. We had a very large room overlooking the lake. Everything was clean and well looked after. The staff were very friendly and helpful. The hotel is about 15 minutes walk to Morcote or a bus/shuttle ride away from Lugano. The spa and restaurant were also of high quality.
Stayed 2 nights in Oct 2024

10/10

Our planned trip to SDH far exceded our expectations on location, staff, service and amenities. Who highly recommend and cannot wait to visit again.
Stayed 2 nights in Jun 2024

8/10

Wonderful view and nice peoples
Stayed 2 nights in Feb 2024

10/10

The view and the staff were phenomenal!
Stayed 3 nights in Jun 2023

10/10

Excellent Restaurant and view of the Lake
Stayed 1 night in Jul 2022

10/10

Hotel was lovely! Great accommodations. Beautiful scenery. Kids had fun, but definitely more of an adult atmosphere.
Stayed 3 nights in Jun 2023

8/10

LAKE VIEW ROOM IS BEAUTIFULLY.
Stayed 6 nights in Sep 2023

6/10

No A/C ; Sub standard Conceirge services, should not advertise as a five star.
Stayed 2 nights in Oct 2024

10/10

Excellent
Stayed 3 nights in Feb 2024

10/10

Amazing hotel !!!! I will be back defently
Stayed 1 night in Jul 2023

6/10

very overpriced reataurant compared to the pricing. rooms small and old
Stayed 2 nights in May 2024

6/10

Great staff and sevice. Food was averag,e, especially conducting the prices were for fine dining.
Stayed 3 nights in Jun 2022