Ratings based on 635 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Nov 2024
I booked this place outside Sorrento for the view and it did nont disappoint . I could sit on that balcony for a long time looking over the bay and Sorrento. Stunning!
by A verified traveler from BRANSON
Posted 23 Oct 2024
This is a hotel with a million dollar view. We had a room with sea view. Balcony was perfect to sit and enjoy the view of the city and the sea. Room was clean and housekeeping was prompt. Owner was very nice. Highly recommend this hotel.
Just a few tips for future travelers.
-Hotel sits on a cliff and about 15 minutes away to the city center. Taxi costs about €55 one way so a car is a must as there’s no public transportation.
-Towels are made out of thin fabric. Bring your own bath towel.
-Breakfast is light. A bit disappointing there was no items like tomatoes or cucumbers or any other healthy options. They offered cookies kind of items, croissants, boiled eggs and a couple of meat items. Service was good and staff was friendly.
-There’s weak internet in the room. Best signal is in the lobby area.
by A verified traveler
Posted 15 Oct 2024
by A verified traveler
Posted 5 Oct 2024
It was horrible no access to anything
Dirty
Horrible service
Middle of nowhere
Can’t access anything without a car
by A verified traveler
Posted 12 Sep 2024
The view and hotel are great, the rules of the hotel are Not. You cant take your safe and room key with you, you have to leave it. Hotel areas close quiet early, staff is kind however owner is not
by A verified traveler
Posted 6 Sep 2024
Firstly let me just say that the views from this hotel are simply breathtaking. It’s the sole reason I booked this hotel and it lived up to all expectations. Unfortunately that is probably where the positives end. I would say that the location isn’t great, there is no public transport so I would only book if you have rented a car. The breakfast is very basic, you even have to pay extra for coffee or tea, and there is no dinner services here, again a problem if you haven’t rented a car. The rooms are basic and outdated but you probably won’t care if you have that sea view. The real issue here is the owner and staff. The staff are just downright rude and disrespectful. They made no effort to help us with transport queries or booking a taxi, they were generally dismissive with any of our questions, they hurried us to checkout even though we still had another 20 minutes, they told us to keep the noise down even though we were just talking on our balcony, and upon leaving, the owner wanted us to pay him in cash rather than card. The owner must be one of the most miserable people I have ever met, which probably effects how the rest of the staff act and behave. Would I stay here again? Maybe for the view but I’d certainly manage my expectations with the level of customer service.
by A verified traveler
Posted 11 Aug 2024
The view was amazing, however, very odd rules to follow. Every time you left your room you had to return your key to the receptionist at which time they turned OFF the air conditioning. Upon return and retrieval of key it was turned back on. Which on very hot days made it quite uncomfortable.
No outside food is allowed. No real dinner option available either. Dated decor. Tiny shower.
by A verified traveler
Posted 9 Aug 2024
Management was rude to their guests and staff. Would never return. Rooms smelled like cigarettes.
by A verified traveler
Good for one night stay, no more
Posted 6 Aug 2024 on HotelsPros- easy check in, good breakfast food and staff, great view
Cons- very hard location to get to, strict unconventional rules, one night stay okay not more, need a car to go up and down, exorbitant taxi prices and no hotel transfers
People in South Italy smoke a lot which could affect people with medical conditions like Asthma
by A verified traveler
Posted 3 Aug 2024 on Hotels
