Ratings based on 705 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Jan 2025
Everything was good, for an overnight stay
by A verified traveler from Green Cove Springs
Posted 6 Jan 2025
Comment from Hotel Management
8 Jan 2025 by Customer Care Team, Hotel Management
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
by A verified traveler
Posted 29 Dec 2024
Great hotel
by A verified traveler
Posted 28 Dec 2024
The staff were so awesome! I love your sheets!!!!!
by A verified traveler
Posted 26 Dec 2024
Newly renovated, TVs are amazingly clear, staff super friendly
by A verified traveler
Posted 23 Dec 2024
Property has been renovated so room was nicely furnished. However, could not get hot water in bathroom. Tub was truly hazardous, very slick.
by A verified traveler
Posted 14 Dec 2024
Very clean and very friendly staff
Comment from Hotel Management
22 Dec 2024 by YGM-GM, Hotel Management
Hello Jonathan and thank you for your kind words. Your time is valuable, and we appreciate you completing our survey. Thank you for being the best part of our day.We wish you happy holidays and please come back again.Best regards,Y. Gail CummingsGeneral Manager
by A verified traveler
Posted 29 Nov 2024
Very nice evening staff. However, bathroom sucked. Toilet and shower did not work. Great breakfast, but won’t be staying there again.
Comment from Hotel Management
5 Dec 2024 by YGM-GM, Hotel Management
Hello Jane,Thank you for your survey. I am so sorry that your stay was not what you expected. Our guest is our top priority, and we appreciate your business. Please allow us to may your next stay the best stay ever. Please if you are ever back in our area, we would love to hear from you.Wishing you safe travels.Y. Gail CummingsGeneral Manager
by A verified traveler
Posted 29 Nov 2024
Comment from Hotel Management
3 Dec 2024 by Customer Care Team, Hotel Management
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
by A verified traveler
Posted 28 Nov 2024
Was very quiet and clean
Comment from Hotel Management
5 Dec 2024 by YGM-GM, Hotel Management
Hello Stephanie,Thank you for being the best part of our day! Your time is important, so we truly appreciate you completing our survey.Warm regards,Y. Gail CummingsGeneral Manager
