Ratings based on 441 Verified Reviews

4.3 out of 5
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 21 Dec 2024
The desk clerk at check in was absolutely amazingly wonderful!
5 out of 5
by A verified traveler

Posted 19 Dec 2024
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5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Dec 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Dec 2024
2 out of 5
by A verified traveler

Posted 7 Dec 2024
We stay here every 90 days for business or their adjacent property but usually Prefer this one because of their excellent bartenders and certain front desk young Lady. This time we had no issues until this morning. I awoke before my hubby to shower and was trapped in the shower until i was able to scream loud enough to wake him up. The shower sliding door was stuck and off track. It was hard To close at first but i didnt think anything of it. My hubby had to remove the door completely to get me out. I usually travel Alone and had i been alone, I would have been trapped in there till well after checkout when housekeeping came to clean. Thank Goodness that didnt happen. When i checked out and interrupted what looked to ge a personal phone call with the lady at front desk. Her response was simply ill inform maintenance and that was it. Let me Also mention for the last year and a half i have tried to use the indoor heated pool as they always say it’s working and it is not heated STILL and unable To be used. Unsatisfactory to say the least. The amenities are included in the price but i did not get my money worth. Also never have the adult beverages you advertise and always run out Of food or appetizers every time. DO BETTER HILTON. SincereLY EXPEDIA AND HILTON MEMBERS
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Dec 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Dec 2024
5 out of 5
by A verified traveler

Posted 2 Dec 2024
Property is very nice. Staff was not too friendly, I guess she was tired or bored.
3 out of 5
by A verified traveler

Posted 1 Dec 2024
The hotel itself is nice. But the expressways are almost within throwing distance of the rooms, and as a result the traffic noise can be overwhelming. We had trouble getting to sleep the night we were there. Otherwise the room itself was very clean, and the bed very comfortable. Staff were all professional and courteous.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Nov 2024