Ratings based on 344 Verified Reviews

3.7 out of 5
79% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 26 Aug 2024
Good location but it's hard to park (paid road parking) and the beach is private and not for hotel guests. Breakfast is good but doesn't have a lot of variety. The room had only air conditioning in one of the two rooms.
2 out of 5
by A verified traveler

Posted 18 Aug 2024
The place is a dump, don’t trust pictures on the internet and rating stars. Old creaky elevator from 1960s, worn out interior, showers size of a matchbox, signs of water leaks and peeled out paint everywhere, mediocre breakfast, to say a least. The staff is friendly somewhat, but it can’t save the whole picture.
2 out of 5
by A verified traveler

Posted 12 Aug 2024
The view was very good and property just min from the beach
3 out of 5
by A verified traveler

Not very good

Posted 2 Aug 2024 on Hotels
The elevator doesn't work and you have to carry your bags to the second floor, the towels bad smell and the air conditioning is not good.
4 out of 5
by A verified traveler

Posted 26 Jul 2024 on Hotels
Comment from Hotel Management
28 Jul 2024 by max, Hotel Management
grazie per la sua attenzione
4 out of 5
by A verified traveler

Posted 31 Oct 2023
The location was excellent, above my expectation. Nice city to walk and dine. Staff are very nice. Included breakfast was not bad, (no warm breakfast).
5 out of 5
by A verified traveler

Posted 4 Sep 2023 on Ebookers
Had a ‘prestige’ room at the front with a balcony. Huge bed, high ceilings, a really lovely room in a really lovely hotel, full of character. Very helpful and pleasant staff, and I had a great breakfast. Basically a matter of metres away from the beach and all Viareggio’s wonderful beachside cafes/bars and restaurants. Would definitely stay at the Marchionni again.
Comment from Hotel Management
4 Sep 2023 by Angelica, Hotel Management
Thank you for your review, your opinion is really important for us.
5 out of 5
by A verified traveler

Posted 3 Sep 2023
Excellent value for money. Staff were so lovely. Comfortable bed. Clean. And great location.
Comment from Hotel Management
7 Sep 2023 by Angelica, Hotel Management
Thank you very much for your contribution, it is precious to us ! :)
3 out of 5
by A verified traveler

Posted 28 Aug 2023
Positives: Easy walk to beach and boardwalk. Everything felt classic-like out of a movie! Antique elevator, lovely dining area and entryway (except bedroom- see below.) Found out we had a free 3-course dinner and full continental breakfast included! Free wine but paid for water/ soft drinks. Great food! Very clean room. Negatives: Our room: Felt like we were sleeping in a back alley closet. Little to no decor, minimal light bulbs, really small bathroom, poor TV quality. Hostess spoke little English so was difficult to communicate about meals and beach use. Not sure if we had beach "rights". Limited parking.
Comment from Hotel Management
29 Aug 2023 by Angelica, Hotel Management
Thank you for your contribuition. I've just a pair of question -What do you mean as beach "rights"? Rooms are equipped with all the necessary but if you think that our rooms miss anything, may I ask you to tell me what do you think we should add?Thanks for your attention
2 out of 5
by A verified traveler

Posted 4 Aug 2023 on Hotels
The parking is 10 euros per day so a one-night stay is 20 euros. Very misleading. There is no place to unload the luggage as the one spot was taken by the hotel car. There is no pool, the "pool" is a fountain from the town.
Comment from Hotel Management
7 Aug 2023 by max, Hotel Management
the cost for the parking you give to comune di viareggio it not our decision of pricethe swimming pool is on the front in the beach you answer before write wrong things