Ratings based on 419 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Nov 2024
Safe parking, great service and very clean hotel. Diners are excellent at the restaurant!
by A verified traveler
Posted 23 Oct 2024
Greatest dinner as usual, car parked safely and next to Circuit Spa. Rooms tidy and clean, best in the area!
by A verified traveler
Posted 23 Aug 2024
The room was nice, but it did not have air conditioning just “air”
by A verified traveler
The toucan talks
Posted 18 Aug 2024 on HotelsGreat staff nice room as before love staying here every year
by A verified traveler
Posted 13 Aug 2024 on Hotels
by A verified traveler
Posted 16 Jul 2024
This is a big hotel and very busy. Hotel staff were very friendly, but at times very busy and waiting time (for lunch or dinner) could be annoying. Breakfast had a good variety, but a lot was missing because it was so busy. The town was not very nice and dining out you have to make sure you book for any nice restaurant.
Comment from Hotel Management
19 Jul 2024 by Mélissa, Hotel Management
Dear Johanna,Thank you for taking the time to share your feedback about your recent stay with us. We are pleased to hear that you found our staff to be friendly, despite the high levels of activity.We apologize for the waiting times you experienced during lunch and dinner. We understand how frustrating this can be and are continuously working to improve our service efficiency, especially during busy periods.We are glad that you enjoyed the variety at breakfast but are sorry to hear that some items were missing due to the high demand. We will review our breakfast service to ensure that it remains well-stocked and that our guests can fully enjoy the options available.To enhance your future dining experiences, we recommend making reservations in advance for popular local restaurants, and our reception team would be happy to assist you with bookings and suggestions.We appreciate your constructive feedback and hope to have the opportunity to welcome you back, providing an improved experience.Kind regards,MélissaQuality Management Team
by A verified traveler
Posted 3 Jul 2024
Safe parking at the hotel (for circuit Spa guests a huge plus when traveling in own sportscar). Always great food, bar and breakfast options. Pool and fitness score is high and staff very friendly. A comfort room in duplex style provide more space and happiness :) See you soon again!
by A verified traveler
Posted 29 May 2024 on Hotels
by A verified traveler
Posted 27 May 2024 on Hotels
by A verified traveler
Great overnight stay!
Posted 7 Apr 2024 on HotelsWe were going to a concert in Verviers and this was the perfect place to spend a comfortable night.
