Ratings based on 3 Verified Reviews

4.3 out of 5
4.3 Room cleanliness
5.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 16 Aug 2022
The location and view from the apartment is amazing. But of course the downside of staying in a very central apartment in the historic centre of a very busy tourist destination meant that parking was difficult. We did not receive advance information about the valet parking pick up point so we parked in the wrong place and it took over an hour to sort out in 35 degree C heat!
3 out of 5
by A verified traveler from Mississauga

Posted 18 Jul 2022
This apartment couldn’t be more centrally located in the historic centre - ideal for walking around, but also impossible to reach even by taxi and much harder with a vehicle. The interior is beautiful, but not particularly practical: for example, both showers had dangerously slippery floors. In addition, entry is off an alleyway with poor lighting that would give me pause if I was traveling alone. Staff were friendly and responsive, but the listing should be much clearer about the nature of the property (not a hotel, not accessible at all by any vehicle).
Comment from Hotel Management
18 Jul 2022 by Domus Verona, Hotel Management
Dear Paula Michelle, First of all the apartment directly overlooks Piazza Erbe, one of the most beautiful squares in Italy and for this special location you have to walk literally 15 meters and you cannot reach the front door by car. We explained it in advance and we think it is more than acceptable giving the amazing location. The interior and the forniture are all made to measure and in addition we wanted to add some touches of exclusivity such as the original wooden doors of 1200 a.d. and the fireplace in real marble from our territory, just to mention a couple. About the shower we will check your report, we had hundreds reviews before yours and this is the first about that so we need to check carefully. We can assure the streets of our city and also the area of the flat are really safe. The listing is listed as “apartment” and there isn’t any reference to “hotel” from our side, we can’t understand where your confusion comes from, but certainly not from our list or our words. About the accessibility by car, usually, like for your stay, we write in advance and explain extensively that since the apartment is located in the most central area of ​​the city, it is necessary to organize the arrival by car according to our instructions so that it is as smooth as possible. We are sorry you aren’t able to appreciated that your stay was in one of a kind apartment in the most central area of Verona looking the most beautiful square of it, closest to everything with such special and exclusive forniture. Regards Giulia - Domus Verona
5 out of 5
by A verified traveler

It was worth it

Posted 25 Jul 2024 on Hotels
Die Lage ist einzigartig und beinahe unschlagbar. Wir haben die unterkunft sehr genossen. Es hat alles was du brauchst. Der einzige Minuspunkt war die Temperatur in der Wohnung. Die Klimaanlage war nicht wirklich vorhanden aber die vielen Fans habens beinahe ausgeglichen. Wir würden 100% wieder kommen.