Ratings based on 236 Verified Reviews

4.5 out of 5
89% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 4 Nov 2024
Breakfast is poor, we saw the front desk person refilling the ham and cheese and other food with the bare hands which was super disgusting and not hygiene at all. The bed was horrible, it feels like your are sleeping in the floor. They also charge extra if you take the drinks from the refrigerator inside the room. Front desk person asked too many personal questions I felt interrogated. They just limit to be polite and professional.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Oct 2024
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Oct 2024
5 out of 5
by A verified traveler

Posted 6 Oct 2024
A gem of a high-end guesthouse in the perfect location for a visit to Verona, really delightful.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Sep 2024
5 out of 5
by A verified traveler from Ardsley

Posted 26 Sep 2024
Just across from Julieta balcony. Owner was very friendly and helpful with luggage and parking directions. He even offered to take photos for us from hotel when we were in Juliet’s balcony!
4 out of 5
by A verified traveler

Posted 20 Sep 2024
The location of the hotel is excellent, with the best parts of Verona on your doorstep, all within easy walking distance. Staff were extremely friendly and helpful. Just be aware, if you are arriving by car, that the hotel does not have any parking available nearby. Public parking garage is about 10-15 minutes walk away, across the river. Also, WiFi wasn’t working during our stay. Verona is a beautiful town, well worth visiting.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Sep 2024
5 out of 5
by A verified traveler

Posted 4 Sep 2024
Great hotel located just a few steps from Juliette’s balcony and lots of shopping and dining options. Self check in was a breeze and Christina was a joy! Thank you for the great hospitality!
5 out of 5
by A verified traveler

Posted 3 Sep 2024
Kristina was so friendly and helpful. Hotel is a gem.