Ratings based on 260 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Dec 2024
I had a wonderful stay at one of the best hotels in Italy during my holiday. The location was perfect—shopping was just downstairs, restaurants were everywhere, and the bus stop was only a few minutes’ walk away, just 3-4 stops from the train station. The service was fantastic, and breakfast was delivered right to our room, allowing us to enjoy our meal in privacy. The receptionist was responsive to our requests and served us with great joy. I felt very welcome. I would definitely recommend this hotel to my friends and family.
by A verified traveler
Posted 22 Dec 2024
by A verified traveler from miami
Posted 28 Nov 2024
We had an amazing time in Escalus, we only booked for one night and we were supposed to get the annex, but they offered us the suite in the main hotel and ended up staying there since it was more convenient for just one night. The staff is extremely nice and helpful. The location is unbeatable, a block away from the arena. The amenities offered are welcome, the coffee machine and pods are a plus. Do not hesitate to book!
Comment from Hotel Management
9 Dec 2024 by Escalus Luxury Suites , Hotel Management
Dear Natalia,thank you for the wonderful review!It was a pleasure to have you as our Guests and we hope to see you again soon.Best regards from all of us!
by A verified traveler from The Woodlands
Posted 8 Oct 2024
This is a beautiful hotel with a spacious room that was laid out well. Very easy to walk anywhere - excellent location. Staff was incredible - super helpful and kind. bed and pillows were wonderful also.
Comment from Hotel Management
8 Oct 2024 by Valentina, Hotel Management
Dear Mary, thank you so much for your super kind review!We are really happy you enjoy your holiday and we hope to see you soon!Warmest regards from Verona
by A verified traveler from Spring
Posted 23 Sep 2024
Great location by main shipping street with designer clothes.
Comment from Hotel Management
24 Sep 2024 by Valentina, Hotel Management
Thank you Miguel! It is true, we are in the heart of Verona's most beautiful shopping district.You can shop and then easily bring the bags back to your room to start shopping again :-)And in between stores you can enjoy a great ice cream in one of the many ice cream parlors or have an aperitif in one of the nice places in the historic centerWhat could be better?
by A verified traveler
Posted 23 Sep 2024 on Hotels
Great location. We were very comfortable here. The staff was helpful and friendly.
Comment from Hotel Management
24 Sep 2024 by Valentina, Hotel Management
Thank you so much Kerry. It was a pleasure to have you as our kind guests! We hope to see you soon
by A verified traveler
Posted 14 Sep 2024
The hotel staff was very friendly and helpful. Location is great, rooms are spacious. I would recommend this hotel
Comment from Hotel Management
14 Sep 2024 by Escalus Luxury Suites , Hotel Management
Dear Amanda,thank you for the wonderful review.Hopefully, we will see you the next time you come to Verona.Warmest regards from all of us.
by A verified traveler
Posted 19 Aug 2024 on Hotels
Comment from Hotel Management
14 Sep 2024 by Escalus Luxury Suites , Hotel Management
Dear James,thank you for your review.Hopefully, we'll see you the next time!Best regards from all the staff.
by A verified traveler
10/10 Recommend! Amazing service & location
Posted 29 Jul 2024 on HotelsOur stay was wonderful! Everyone was super friendly, particularly Adriana at reception, who was amazing. We felt so comfortable and appreciated the accommodations that we stayed an extra night. The room was beautiful and super clean. The hotel is a perfect location, near the Arena and a close walk to the piazza. We would absolutely stay here again- a total 10!
Comment from Hotel Management
1 Aug 2024 by Valentina, Hotel Management
Dear Kristen, thank you so much for your beautiful words from all the staff and a big hug from Adriana. For us, the greatest satisfaction in our work is leaving such a beautiful memory! Visit us again soon!
by A verified traveler
Central Verona
Posted 27 Jul 2024 on Hotels2 night stay so wanted to be central and this is as central as it gets. Beside the main shopping area and most importantly the Arena. Lots of restaurants and bars.
On a quiet street and the rooms were large and well appointed.
Comment from Hotel Management
1 Aug 2024 by Valentina, Hotel Management
Thank you so much for your kind review. We're very happy you had a good time with us and in Verona. Our facility is surrounded by beautiful shops and tasty restaurants to enjoy the lively and gorgeous Verona at its best! We hope to see you soon!
