Ratings based on 621 Verified Reviews
4.6 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Super clean
by A verified traveler
Posted 31 Oct 2024
Very Very bad place to stay.
1. The guy receiving us was not in the "best shape". He told us it was it's house, that he lived there. The first night of the 2 we booked was horrendous. We got to the apartment late and it was all dark, very creepy. There was no air conditioning, and we booked based on that. It was a central air conditioner but since "other guests were cold" it was turned off. We slept a very hot night.
2. The next morning when we woke up the front door was wide open. We felt very unsafe in that apartment.
3. The bathroom had a lot of opportunities. The bath was very narrow, I didn´t fit, and the toilet was broken. I had to put my hand into the tank to be able to flush it, very disgusting.
4. We didn´t stay the second night, we checked out and went to another hotel. It was quote a difference. We lost our money for the second night but as we didn´t felt safe it didn´t matter. I would never recommend that hotel to anyone.
5. After checking out we crossed our supposed host in the street and he was in a very bad shape. really creepy experience.
by A verified traveler
Posted 27 Oct 2024
My stay was excellent. The staff very friendly. The room very clean with balcony. Very close to the center of Verona
Comment from Hotel Management
4 Nov 2024 by ., Hotel Management
grazie :) sono felice di aver contribuito al buon ricordo di una vacanza
by A verified traveler
Posted 20 Oct 2024
Quiet lodging very close to the Arena and very easy to get to all the major sights. We were welcomed by Fiore and shown directions to attractions close by. Close to good bars and cafes. Thank you
Comment from Hotel Management
4 Nov 2024 by ., Hotel Management
grazie :) sono felice di aver contribuito al buon ricordo di una vacanza
by A verified traveler
Posted 16 Oct 2024
Comment from Hotel Management
4 Nov 2024 by ., Hotel Management
grazie :) sono felice di aver contribuito al buon ricordo di una vacanza
by A verified traveler from Bozeman
Posted 7 Oct 2024
It was difficult to find but after I did, had a great stay. The staff gave me good recommendations for food. Everything was close and walking distance
Comment from Hotel Management
4 Nov 2024 by ., Hotel Management
grazie :) sono felice di aver contribuito al buon ricordo di una vacanza
by A verified traveler
Posted 6 Oct 2024
It was a pleasure to stay at Casa Amore, bed was comfortable, bathroom is private but outside the bedroom very clean and spacious.
Comment from Hotel Management
7 Oct 2024 by ., Hotel Management
grazie :) sono felice di aver contribuito al buon ricordo di una vacanza
by A verified traveler
Posted 29 Sep 2024
This was not a good from the start. The information was not clear that it was a B&B. No sign out front and not even the taxi driver could find it. Had to call and get someone to come outside. Got there early and they did provide baggage hold service and told me the room would be ready in 1 hour. But when I came back the person cleaning the room got very upset that I was there. He started yelling at me telling me to be quiet repeatedly when I was trying to say it was OK I would come back. Clearly spoke no English. He then escalated and I felt verbally attacked and was very uncomfortable so I left. He followed me out and continued his rant and then literally was whining. Very disturbing. From there it just got worse. Toilet was not working - they did fix it. The room was extremely hot even though it said there was air conditioning. Yet my room was terribly hot. Messaged the owner and he told me where to turn it on. The test of place was cool but my room was not really.
There were others in the other rooms and at 1:00 am and they were talking loudly. There were thin walls. Oh and when they came in to fix the toilet they did not lock the door and it was literally open. Luckily I had all my valuable items with me.
All in all this was not a good experience for me and if you’re OK with all of this and no privacy then go ahead but I am not giving this place a recommendation.
by A verified traveler
Posted 23 Sep 2024
The room was good as a budget-friendly means of staying in the centre of Verona. All other hotels and rooms would have cost far more. The room itself had a cosy feel and was comfortable enough for a city stay. The proprietor was also very helpful in moving us from the first room when we were disappointed that it didn’t seem as advertised and moved us somewhere much nicer. The facilities however were in need of a few repairs and there was no view from the balcony.
Comment from Hotel Management
25 Sep 2024 by ., Hotel Management
grazie :) sono felice di aver contribuito al buon ricordo di una vacanza
by A verified traveler
Posted 18 Sep 2024
Very clean, cozy and excellent service. I full recommend this property :) Fiorenzo is a really nice person.
Comment from Hotel Management
25 Sep 2024 by ., Hotel Management
grazie :) sono felice di aver contribuito al buon ricordo di una vacanza
