Ratings based on 826 Verified Reviews
2.9 Room cleanliness
3.2 Service & staff
2.9 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Nishaye RediResponse Specialist, Hotel Management
Dear Michael,Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Vero Beach - I-95. We are sorry you had a less than satisfactory experience, prompting your 1/5 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you’re in the area. Sincerely,NishayeRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 15 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Gabrielle RediResponse Specialist, Hotel Management
Dear Patricia,Our team at the Red Roof Inn Vero Beach - I-95 were truly saddened by your 2/5 score. In order to understand your negative rating, please provide us with comments in an effort to have us improve our guest experiences moving forward. At Red Roof, your feedback is always welcome as we strive to continuously improve the quality of our services.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist
by A verified traveler
Posted 8 Oct 2024
It’s a bad very bad
Comment from Hotel Management
10 Oct 2024 by Xao RediResponse Specialist, Hotel Management
Hello Abdullah,Your review of the Red Roof Inn Vero Beach - I-95 was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 1/5 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip.Respectfully,XaoRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 5 Oct 2024
Comment from Hotel Management
7 Oct 2024 by Sanesha RediResponse Specialist , Hotel Management
Hello Joseph,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Vero Beach – I-95 and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely, Sanesha Red Roof Management RediResponse Specialist
by A verified traveler
Posted 23 Sep 2024
What’s the deal with people in this area being so nasty. Staff was digging for gold (burgers) . Could have used a lil cleaning but overall semi ok. I’ve stayed in way worse so 4⭐️
Comment from Hotel Management
25 Sep 2024 by Oniel RediResponse Specialist, Hotel Management
Thank you Clara, for taking the time to write a review of your stay at the Red Roof Inn Vero Beach - I-95. We appreciate your 4/5 rating following your stay, however, our apologies for the hindrances. Know at RedRoof your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediResponse Specialist
by A verified traveler
Posted 23 Aug 2024
Rooms weren't very clean sheets were a little filthy. Otherwise for the price, I guess it's alright
Comment from Hotel Management
26 Aug 2024 by Linton Rediresponse Specialist, Hotel Management
Dear Peter,Thank you for telling us about your recent visit at RED ROOF INN VERO BEACH - I-95. We appreciate your 3/5 rating. I was disappointed to read that the uncleanliness concerns mentioned hindered your stay. Please know our team at Red Roof are consistently working to improve our product offering and your feedback is critical toward this effort, so we are thankful to you for sharing your comments.Thank you for sharing your concerns and our team at Red Roof wishes you a good day.Sincerely,LintonRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 15 Aug 2024
Comment from Hotel Management
17 Aug 2024 by Samantha RediResponse Specialist, Hotel Management
Thank you for your perfect rating, Justin. The staff at the RED ROOF INN VERO BEACH - I-95 and I were over the moon when we saw your 5/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 14 Aug 2024
Just what i needed to do my bday shopping. No thrills just a room with bed shower and microwave and fridge.
Comment from Hotel Management
15 Aug 2024 by Recordo, Rediresponse Specialist, Hotel Management
Hey Shihia,Thank you for taking the time to complete our guest survey. Red Roof appreciate your comments regarding your recent stay at the Red Roof Inn Vero Beach - I-95. It's wonderful to hear that our convenient location and quality amenities met your expectations resulting in your 5/5 rating. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist
by A verified traveler
Posted 7 Aug 2024
Noisy
Comment from Hotel Management
8 Aug 2024 by Sashauna RediResponse Specialist, Hotel Management
Dear Stephen,Thank you for taking the time to tell us about your stay at the RED ROOF INN VERO BEACH - I-95. We appreciate your 3/5 score. Please accept our sincerest apologies for the situation you described regarding the noise disturbance you encountered which hindered your stay. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Very truly yours,SashaunaRed Roof Management RediResponse Specialist
by A verified traveler
Posted 5 Aug 2024
If only I could share pictures.
I hate that I had to stay overnight
Comment from Hotel Management
7 Aug 2024 by LaTunde RediResponse Specialist, Hotel Management
Dear Maria,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN VERO BEACH - I-95. Red Roof sincerely appreciates your comments and we're very sorry you were unhappy with your experience. In the future, please consider adding a more detailed comment to your survey to let us know where we can improve. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,LaTundeRed Roof Management RediResponse Specialist
