Ratings based on 762 Verified Reviews
3.2 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Dec 2024
They even don't care about you the guy who was on the front desk was on his phone all the time even when we check in there was a note on the door that the office open at 9:00 am but he was not there and when try to call him on the number that was provided on the note he was not picking and then after 20 minutes he was coming out from his room while talking on the phone and didn't even give us a call back he was just awful poor service
by A verified traveler
Posted 27 Oct 2024
There was no one at the front desk when I arrived. The room was filthy, I should have just left right then and there. But I didn't. I didn't take my shoes off until I went to bed because the floors were so filthy. The tv didn't work so they brought me a second tv, which they did right away. The people upstairs came to their room around 3am and were stomping around. The water in the toilet ran all night as well... I will never stay there again!!!
Comment from Hotel Management
1 Nov 2024 by General Manager, Hotel Management
Dear Gentry,While we thank you for being our guest and sharing your thoughts, we're sincerely disheartened that your experience was disappointing. We understand how important clean, peaceful accommodations are, and we apologize for any lapse in this. It's great that a TV was brought to you right away, but we understand that your overall time here fell short. Your feedback is greatly appreciated so that we can pinpoint where improvements need to be made. While we understand your hesitance, we'd truly appreciate the opportunity to provide you with a stay better reflective of our high standards.
by A verified traveler
Posted 21 Oct 2024
You get what you pay for here. It’s not bad but definitely a 2 star at best. The bright spot is the clerk/manager who seems to be a jack of all trades for the motel. He is excellent!
by A verified traveler
Posted 30 Sep 2024
Friendly staff
by A verified traveler
Posted 22 Sep 2024
Hotel a little bit outdated, however it was ok to stay overnight. Service was great and no issues. Location was good to visit different paces and parking was great.
by A verified traveler from Rycroft
Posted 18 Sep 2024
It was priced right for what it was. No complaints, staff was nice.
by A verified traveler
Posted 3 Sep 2024
Good place to rest, except that we had some neighbors who smoked a lot and the smell was a bit tiring.
by A verified traveler
Posted 2 Sep 2024
It .was disgusting and dirty i dont even know how they are allowed to stay open
Comment from Hotel Management
6 Sep 2024 by Guest Relations, Hotel Management
Dear Lanaya,Please accept our apologies for any inconvenience during your time with us. What you've described does not reflect the typical experience of our guests. Rest assured, we will share your comments with our team to ensure we are meeting our high standards of comfort and cleanliness going forward. It was a pleasure having you here, and we hope you'll consider giving us another opportunity to change your perceptions in the future.
by A verified traveler
Posted 30 Aug 2024
All of it
Comment from Hotel Management
4 Sep 2024 by Guest Relations, Hotel Management
Dear Terry,We're sorry to hear that you didn't have a good time with us overall. In order to better address specific issues, we encourage you to reach out to us with additional information about how we could have improved your visit. Thank you, and we hope to hear from you soon.
by A verified traveler
Posted 27 Aug 2024
The host was very welcoming. No breakfast was offered. We had a young gentleman smoking weed next to our room. Looks like her lives there.
