Ratings based on 341 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Sep 2024
Clean and decent comfort for the price. Would stay here again.
Comment from Hotel Management
21 Sep 2024 by Xao RediResponse Specialist, Hotel Management
The team at our Red Roof Inn Vermillion - U of South Dakota would like to thank you for sharing your feedback with us, Julie. We were elated to read that we accomplished our goal to provide you with a great stay. Your sentiments in relation to our cleanliness and our comfortability delighted our staff.Thanks again for sharing your compliments with us. We loved having you under our roof and we can’t wait to repeat your experience with us at any of our Red Roof locations in the future.Faithfully,XaoRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 15 Sep 2024
Nice people good price clean room
Comment from Hotel Management
18 Sep 2024 by Melissa RediResponse Specialist, Hotel Management
Dear Connie,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Vermillion - U of South Dakota. We sincerely appreciate your comments and are happy to hear you had a excellent experience with us, especially regarding our nice staff, good pricing and clean rooms. We strive to provide all our guest with the best customer service and all the comforts of home, so I am elated to see we accomplished that with your visit. Thank you for your 5/5 rating. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.It would be our pleasure at Red Roof to have you stay with us again in the future.Sincerely,MelissaRed Roof Management RediResponse Specialist
by A verified traveler
Posted 4 Sep 2024
We love staying here. Safe and convenient and comfortable.
Comment from Hotel Management
9 Sep 2024 by Xao RediResponse Specialist, Hotel Management
Hi Amanda,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Vermillion - U of South Dakota with us. It was so rewarding to see that we earned your 5/5 score with our convenience to your needs and the safety our location provided you with. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 1 Sep 2024
Generally it seemed like a 50 yr old motel, recently renovated (except the mattress) and updated but with about the tiniest bath that I’ve ever seen.
Comment from Hotel Management
4 Sep 2024 by Kerry-Lee RediResponse Specialist, Hotel Management
Dear Alan,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN VERMILLION - U OF SOUTH DAKOTA. You mentioned the hotel appeared to be renovated and the bath was too small. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist
by A verified traveler
Posted 31 Aug 2024
Very clean
Comment from Hotel Management
3 Sep 2024 by Linton Rediresponse Specialist, Hotel Management
Dear Rebecca,Thank you for telling us about your recent visit at RED ROOF INN VERMILLION - U OF SOUTH DAKOTA. It's good to read that the cleanliness of our hotel met your expectations. At Red Roof, our primary aim is to provide our guest with an exceptional visit, so I was happy we were able to achieve that with your visit.Thank you again for sharing your experience and we look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 20 Aug 2024
Comment from Hotel Management
25 Aug 2024 by Carla RediResponse Specialist, Hotel Management
Hello Richard, Thank you for taking a moment to complete our survey. At the Red Roof Inn Vermillion - U of South Dakota we strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope to have the opportunity to serve you again in the future and provide you with the exceptional stay you deserve.Sincerely,CarlaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 20 Aug 2024
It was convenient location to go to USD.
Comment from Hotel Management
23 Aug 2024 by Samantha RediResponse Specialist, Hotel Management
Dear Mariko,Thank you for taking the time to write a review of your stay at the RED ROOF INN VERMILLION - U OF SOUTH DAKOTA. I am happy you found the location of our hotel to be convenient for your travels needs. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit, prompting your 4/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
by A verified traveler from Casper
Posted 10 Aug 2024
Very very noisy. The people upstairs walked back and forth all night. People in hallway sounded like they were right in our room! The bathroom is tiny and the tub is surrounded by mold. We had extra friends come over - gnats. Awful.
Comment from Hotel Management
12 Aug 2024 by Toni-Ann RediResponse Specialist , Hotel Management
Dear Betsy, Thank you for taking the time to tell us about your experience at the RED ROOF INN VERMILLION - U OF SOUTH DAKOTA. I am truly disappointed that you did not leave with a good impression of our hotel. As we strive to provide the comforts of home, the issues that you’ve brought to my attention regarding the sizing of the bathroom not being to your liking, insects, noise disturbances and possible mold are troubling. To uphold Red Roof's high standards, I have shared your comments with the management to have your claims investigated. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you have a good day. Sincerely, Toni-Ann Red Roof Management RediResponse Specialist
by A verified traveler from Woodburn
Posted 4 Aug 2024
Second time staying at the Red Roof Inn in Vermillion. It’s clean, and doesn’t charge a pet fee! But does have a slightly off smell in the halls and rooms. Not a big deal. And I don’t know if I just coincidentally stayed in the same room as four years ago or what, but both times the toilet has been off center and moves whenever one sits or stands up. It’s like it’s not anchored to the wall or floor right. The fact that I had the same issue four years ago is weird to me.
Comment from Hotel Management
7 Aug 2024 by Dannielle Rediresponse Specialist, Hotel Management
Dear Rachelle,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN VERMILLION - U OF SOUTH DAKOTA. We are happy that the room was clean and the property was pet friendly, yet, we are saddened to read that you encountered a foul odor and the toilet wasn't stable. We appreciate hearing about your experience and apologize for any inconvenience you may have encountered during your stay. Management has been made aware of your concern s in an effort to have them addressed. We value your feedback and will use it to improve our service for future guests. Thank you again for sharing your experience. I do hope that you will return to our hotel, or any of our other brand locations in the future. Sincerely,Dannielle Red Roof ManagementRediresponse Specialist
by A verified traveler
Posted 15 Jul 2024
Overall ok for an evening. Not impressed with the check in host. But pets stay free!’
Comment from Hotel Management
16 Jul 2024 by Kamaria RediResponse Specialist, Hotel Management
Dear Colleen,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN VERMILLION - U OF SOUTH DAKOTA. It's great to see that we earned your 3/5 score. However, I sincerely apologize for the issues highlighted which hindered your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kamaria Red Roof ManagementRediResponse Specialist
