Ratings based on 44 Verified Reviews

3.4 out of 5
78% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Do not stay here!!!!!! Complete waste of money

Posted 21 Jul 2024 on Hotels
Terrible hotel and terrible system! Our flight got cancelled and we just needed a place for the night and when we got there there was nobody to help us checkin and no internet so we couldn’t even get a taxi back to the airport. Awful experience and provided so much stress for my wife and I.
Comment from Hotel Management
23 Jul 2024 by CRISTIAN, Hotel Management
Dear Sir, before traveling and making a reservation, read the restrictions and obligations to be respected, it's easy to blame others, examine your conscience, thank you for the review
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Apr 2024
2 out of 5
by A verified traveler

Posted 18 Apr 2024
The room was stinky of cigarette smoke like no other. Shower nozzles completely clogged. On the flip side very cute and friendly girl at the reception during the night shift
Comment from Hotel Management
21 Apr 2024 by CRISTIAN, Hotel Management
GOOD MORNING, NEXT TIME YOU CAN BOOK A ROOM NO SMOOKING . OUR RECEPTION CLOSE AT 9.30 PM READ CAREFULLY BEFORE BOOKING A HOTEL
3 out of 5
by A verified traveler

Could be better - for a little more effort.

Posted 31 Oct 2022 on Hotels
I booked this room for few hours before my flight to get some rest. Did not even sleep the night left a bit after midnight. BUT, the reception closes at 22:00 which is fine, but there is no one to contact if anything needed. no room services at night. something to drink or to eat. The room is not comfortable, the bed is horrible, pillows too. Sorry for complaining so much about few hours stay. But it did not leave a good feeling after leaving. still I did not expect much taking the price into consideration. Thank you anyway. The lady at the reception was nice and friendly though.
5 out of 5
by A verified traveler

Posted 16 Oct 2022
excellent service, personable and attentive owners. very good price/ quality
1 out of 5
by A verified traveler

Posted 1 Aug 2022
There was nobody at the desk. Just an automated checkin system that wouldn't let me in. I spent the night on the street because there was nowhere to go and there were no taxis. DON'T STAY HERE.
5 out of 5
by A verified traveler

Posted 17 Oct 2019 on Hotels
Comment from Hotel Management
18 Oct 2019 by Cristian, Hotel Management
Good Afternoon, thank you very much , we hope to have you again as our customer , Sincerely
2 out of 5
by A verified traveler

Posted 18 Sep 2019
DO NOT BOOK THIS MOTEL!! I booked this property specifically because it says it’s close to the Malpensa Airport and it offers an Airport Shuttle. It is definitely not close, and it cost us 40 euros in an Uber to get there. The person working that night was less than hospitable and wanted to keep our passports overnight because he was too lazy to type the info into the computer as we check in. The enclosed shower wasn’t connected properly as the bathroom was completely flooded after one shower. You couldn’t tell it was leaking until you got out . We had to contain it with all the towels so it didn’t leave the bathroom area. Everything was soaked . The neon sign outside is so bright , it shines under the curtains and lights up the room. This place is not for an experienced traveller like we are.
Comment from Hotel Management
2 Oct 2019 by Cristian, Hotel Management
Buon giorno, prima di effettuare una prenotazione e' meglio leggere i servizi dell'hotel, noi non abbiamo il servizio navetta 24h/24 , mi dispiace alle 3 am non possiamo esaudire la vostra richiesta, ci troviamo a 11 km dall'aeroporto di milano Malpensa anche questa informazione si poteva leggeree' ben scritta, per la doccia abbiamo verificato esiste una perdita che e' gia' stata ripartata, bene avete il comando della tastiera avete la scelta e la possibilita' di essere scrittore , Vi ringraziamo Buona Continuazione
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Oct 2018
3 out of 5
by A verified traveler

Posted 26 Sep 2018
The rooms smellec like smokers had been in there, a step back into the 70s or 80s, the staff is great. I just dont like to smell smokers or sprays trying to cover it up in the room Im sleeping in, other than that its good.
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