Ratings based on 207 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Nov 2024
The customer service at this hotel is excellent. They go above and beyond to make your stay.
by A verified traveler from Bethlehem
Posted 14 Sep 2024
We have stayed at this hotel 14 times over the past 30 years of visiting Lago Maggiore. It is old Italian design which I love , convient to great restaurants, has a beautiful outdoor garden on the lake with fabulous views & has a portion of the street cordoned off for walks along this beautiful lake.
The staff has always been gracious & helpful.
The rooms are very nice but a bit small. Finally they have adequate air conditioning in the rooms.
I love this hôtel.
by A verified traveler
Posted 25 Aug 2024 on Hotels
by A verified traveler
Posted 13 Aug 2024 on Hotels
by A verified traveler
Posted 31 May 2024
Comment from Hotel Management
9 Aug 2024 by MN, Hotel Management
thank you! wishing you a great summer ahead!
by A verified traveler
Posted 29 Apr 2024 on Hotels
Comment from Hotel Management
30 Apr 2024 by MN, Hotel Management
grazie mille!
by A verified traveler
Posted 9 Jun 2023
The hotel and staff were lovely! I would happily return!
Comment from Hotel Management
12 Jun 2023 by MN, Hotel Management
Thank you! you will be more than welcome!
by A verified traveler
Posted 18 Sep 2022 on Hotels
by A verified traveler
Lovely hotel with easy access to lake/downtown
Posted 9 Jul 2022 on HotelsBeautiful and elegant hotel. Room was great with a balcony and view of the lake. Friendly and attentive staff including arranging a taxi for our pickup at the Verbania train station. Direct access to the lake with plenty of space and seating to lounge outside. Great breakfast with a variety of selections. We also enjoyed our dinner there. 5 to 10 minute walk to the downtown area.
Comment from Hotel Management
12 Jun 2023 by MN, Hotel Management
thank you!
by A verified traveler
Old Charm in Verbania
Posted 11 Sep 2021 on HotelsExcellent old elegant hotel. Nice large room with a GREAT view.
Restaurant was very nice and welcoming.
Pool indoors was a bit loud with kids around, otherwise just fine.
Spa is a bit limited but the massages were well done and most of all in a quiet atmosphere. The service was better than in most 4* places. One person stands out Sara Spagnoli, was extremely exigent and proactive in getting us all we required and arranging restaurants and the boat rental, which was the highlight. Lake was amazingly beautiful and relaxing.
Comment from Hotel Management
14 Sep 2021 by MN, Hotel Management
Grazie, wish you a lovely summer ahead!
Looking forward to welcoming you again to
Lake Maggiore!
