Ratings based on 126 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2022
by A verified traveler
Posted 21 Aug 2021 on Hotels
Comment from Hotel Management
25 Aug 2021 by Hotel ROLOVI, Hotel Management
Gracias por permitirnos servirle, le esperamos en su próxima visita a Veracruz.
by A verified traveler
Posted 6 Jan 2021
Comment from Hotel Management
19 Jan 2021 by ROLOVI Hotel, Hotel Management
Randall Gracias por permitirnos servirle.
Saludos
by A verified traveler from Miami, FL
Posted 5 Jan 2020
Great value and location but the best part was the awesome and helpful staff!!!
Comment from Hotel Management
6 Jan 2020 by ROLOVI Hotel, Hotel Management
Gracias por permitirnos servirle, es bueno saber mediante sus comentarios que estuvo a gusto en nuestra propiedad, le esperamos en su próxima visita.
saludos.
by A verified traveler
Posted 19 Mar 2019 on Hotels
Comment from Hotel Management
24 Mar 2019 by hotel rolovi, Hotel Management
Muchas gracias por su comentario, nos da gusto leer que su estancia en el hotel fue muy agradable, los esperamos pronto.
by A verified traveler
Posted 26 Feb 2019
Close to beach thats a thumbs .up....didnt like the fact that they charged my debt card before i ever got on my plane !!! I was supposed to pay cash when i arrived. But nope they charged my debt card ! And guy ay front desk nor the staff are friendly at all very rude and disrespectful. Will never stay here again ever!!
Comment from Hotel Management
2 Mar 2019 by HOTEL ROLOVI, Hotel Management
Le ofrecemos una disculpa de parte de todo el personal del Hotel, y agradecemos su comentario, estamos trabajando para mejorar y brindar un mejor servicio.
by A verified traveler from San Diego California
Disappointing
Posted 7 May 2018Online pictures lot nicer than facility...I would not return to this hotel, although the staff was very nice and helpful.
No extra towels, only 2 bath, no face, wash clothes or hand towels, or pillows....also toilet paper at a premium...had to ask for more daily.
Breakfast left a lot to be desired.
by A verified traveler from Mexico
Posted 4 Nov 2024
Muy bie
by A verified traveler
Posted 9 Oct 2024
todo bien, gracias
Comment from Hotel Management
9 Oct 2024 by Area de Ventas, Hotel Management
Buen día. Gracias por tus comentarios, nos alegra mucho que tu estancia con nosotros fuera placentera. Te esperamos en tu próxima visita a Veracruz. Saludos!!
by A verified traveler
Muy buen hotel
Posted 29 Oct 2023 on HotelsHabitación cómoda y el servicio muy bueno. Lo recomiendo ampliamente
