Gran Hotel Diligencias

4.0 star property
Hotel with a full-service spa, steps from Veracruz Cathedral

Choose dates to view prices

Photo gallery for Gran Hotel Diligencias

Outdoor pool
Lobby
Rooftop bar
View from property
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Gym
The current price is P2,865
P3,380 total
includes taxes & fees
Jul 1 - Jul 2

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Double Room

8.4 out of 10
Very good
(84 reviews)

Highlights

Air conditioning
Full-sized refrigerator/freezer
Flat-screen TV
Premium bedding
Down duvet
Hair dryer
Rainfall showerhead
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Master Suite

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Full-sized refrigerator/freezer
Flat-screen TV
Premium bedding
Down duvet
Hair dryer
Rainfall showerhead
Private bathroom
  • 64 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite

Highlights

Air conditioning
Full-sized refrigerator/freezer
Flat-screen TV
Separate bedroom
Premium bedding
Down duvet
Hair dryer
Rainfall showerhead
  • 64 sq m
  • Sleeps 3
  • 1 King Bed

Standard Single Room

8.4 out of 10
Very good
(56 reviews)

Highlights

Air conditioning
Full-sized refrigerator/freezer
Flat-screen TV
Premium bedding
Down duvet
Hair dryer
Rainfall showerhead
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Map
1115 Independence Avenue Downtown, Veracruz, VER, 91700

What's nearby

  • Zócalo - 1 min walk - 0.0 km
  • Veracruz Cathedral - 2 min walk - 0.2 km
  • Veracruz Harbour - 3 min walk - 0.3 km
  • Carranza Lighthouse - 8 min walk - 0.7 km
  • San Juan de Ulua Castle - 7 min drive - 4.1 km

Getting around

  • Veracruz Central Station - 8 min walk
  • General Heriberto Jara Intl. Airport (VER) - 26 min drive

Restaurants

  • ‪Bar Prendes - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Gran Cafe del Portal - ‬1 min walk
  • ‪Restaurant Bar Prendes - ‬1 min walk
  • ‪Restaurante Bar Regis - ‬2 min walk

About this property

Gran Hotel Diligencias

Upscale hotel near Veracruz Cathedral
Located close to Flea Market and City Museum, Gran Hotel Diligencias provides a terrace, dry cleaning/laundry services, and car rentals on site. Treat yourself to a body scrub, a massage, or aromatherapy at SPA TRIDOSHA, the onsite spa. The on-site Spanish cuisine restaurant, Mariscos Villarica, serves lunch. In addition to a bar and a 24-hour health club, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), a banquet hall, and luggage storage
  • An elevator, a porter/bellhop, and meeting rooms
  • Guest reviews give top marks for the central location and helpful staff
Room features
All 121 rooms feature comforts such as premium bedding and laptop-compatible safes, as well as perks like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with rainfall showers and designer toiletries
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mariscos Villarica

Things to do

  • 24-hour health club
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 200.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: MXN 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gran Diligencias
Gran Diligencias Veracruz
Gran Hotel Diligencias
Gran Hotel Diligencias Veracruz
Gran Hotel Veracruz
Gran Hotel Diligencias Hotel
Gran Hotel Diligencias Veracruz
Gran Hotel Diligencias Hotel Veracruz

Frequently asked questions

Does Gran Hotel Diligencias have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Gran Hotel Diligencias?

As of Jun 28, 2025, prices found for a 1-night stay for 2 adults at Gran Hotel Diligencias on Jul 1, 2025 start from P 2,864.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Gran Hotel Diligencias pet-friendly?

No, pets are not allowed at this property.

How much is parking at Gran Hotel Diligencias?

Self parking and valet parking are free at this property.

What time is check-in at Gran Hotel Diligencias?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Gran Hotel Diligencias?

Check-out is at 1 PM.

Does Gran Hotel Diligencias provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Gran Hotel Diligencias located?

Located in Malecon, this spa hotel is within a 5-minute walk of Veracruz Cathedral, Veracruz Harbour, and Flea Market. City Museum and Carranza Lighthouse are also within 10 minutes. Veracruz Central Station is 8 minutes by foot.

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Gran Hotel Diligencias Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 577 out of 1028 reviews
Rating 8 - Good. 248 out of 1028 reviews
Rating 6 - Okay. 122 out of 1028 reviews
Rating 4 - Poor. 44 out of 1028 reviews
Rating 2 - Terrible. 37 out of 1028 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10

It has an amazing pool view and location
Stayed 2 nights in Jun 2025

10/10

Amazing stay!
Stayed 4 nights in Mar 2025

10/10

Very good place, walkable during the day and good variety at night.
Stayed 1 night in May 2025

10/10

Excelente Hotel
Stayed 3 nights in May 2025

10/10

It is a. beautiful hotel in a nice town
Stayed 1 night in Apr 2025

10/10

Excelente
Stayed 1 night in Jun 2025

10/10

Excelente hotel
Stayed 1 night in Apr 2025

10/10

Great hotel and location.
Stayed 3 nights in Mar 2025

10/10

The hotel is great . Right in front of. The plaza . Lots to eat . We did have trouble getting to the parking garage since they are rebuilding the streets . But overall the rooms are great
Stayed 1 night in Jun 2025

10/10

Property location is near by restaurants and shops. The room was big.
Stayed 1 night in May 2025

8/10

My room was kept very clean, the staff was very helpful with anything I needed. The area was very central to a lot of the festivities going on for the holiday week I was there.
Stayed 2 nights in Apr 2025

10/10

Excelente
Stayed 3 nights in Apr 2025

8/10

Everything was good except the room I stayed at AC wasn't great, it wasn't properly cleaned. Pool area was disgusting bird poop everywhere. Staff was great.
Stayed 3 nights in May 2025

10/10

.
Stayed 1 night in Jun 2025

10/10

Great place
Stayed 3 nights in Jan 2025

10/10

Todo excelente
Stayed 1 night in Mar 2025

8/10

We enjoyed staying in this colonial hotel, the staff were helpful for our requests.
Stayed 4 nights in Feb 2025

10/10

Near many places to eat and shop.
Stayed 1 night in Jan 2025

10/10

Excelente
Stayed 1 night in Mar 2025

10/10

Very close to the historic district, the square in front of the hotel is a local hub for live music and dancing
Stayed 1 night in Jan 2025

10/10

The hotel is very clean and beautiful. I've stayed at this hotel on every visit to this beautiful city. The shower is very slow, apparently it was remodeled
Stayed 1 night in Mar 2025

8/10

everything was perfect during our stay but their room service was a little off putting. they wouldn’t do normal room service. you still get the option to do room service but it was only seafood and they didn’t do it all day everyday. it was very limited.
Stayed 2 nights in May 2025

10/10

Excelente todo
Stayed 1 night in Mar 2025

10/10

Like
Stayed 2 nights in Mar 2025

6/10

I was very tired from the trip from New Orleans, connecting in Cancun, and needed to rest for a moment. The manager didn't want to check me in before 3:00 p.m. He only wanted to store my suitcase. It was a little annoying because I've stayed in other hotels before, and they gave me the opportunity to give me the room earlier because they weren't full.
Stayed 2 nights in Jun 2025