4/10 Poor
Melanie
Traveled with family and small children
Dec 3, 2024
Liked: Amenities
We checked into a 2 bedroom suite, we paid a good amount for one night. Everything was great until we wanted to put some things in the drawers. There were bugs! It was pretty gross. I called the front desk and the man acted like he didn’t care and said thanks for letting him know. No apologies or anything! Then later, I was watching tv on the couch and there was one of those same bugs crawling on me! I called the front desk and the lady was super sweet and tried to find us a different suite but they were all taken. At check out, I told the lady cleaning our room and she called her manager and she apologized and thanked me for telling her. Then I went downstairs and checked out and the same guy from the night before was there and I reminded him and, again, he acted like he didn’t care. It was a lovely place but 1. Bugs… ewww 2 you won’t get a good nights rest because you can hear the freeway activity very clearly in the rooms through the AC unit and 3. That guy was pretty rude.
Not very satisfied especially for what we paid
Melanie
Stayed 1 night in Nov 2024