Ratings based on 142 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Clean and spacious
Comment from Hotel Management
20 Nov 2024 by Holiday Hero , Hotel Management
Thank you for your review. We are delighted that you enjoyed your break with us. We hope to see you again soon.
by A verified traveler
Posted 16 Oct 2024
Comment from Hotel Management
18 Oct 2024 by Holiday Hero , Hotel Management
We're sorry to hear that your break away with us has been anything less than perfect. We appreciate your feedback.
by A verified traveler
Posted 19 Aug 2024
Comment from Hotel Management
9 Sep 2024 by Holiday Hero , Hotel Management
Thank you for your review. We are delighted that you enjoyed your break with us. We hope to see you again soon.
by A verified traveler
Nice place to stay
Posted 28 Jul 2024 on HotelsThe caravan was well presented and clean. The resort was an ideal place to base our holiday and was within easy reach of all the places of interest we wanted to visit. Facilities at the resort were good but if you want to use the swimming pool book your slot when you arrive as there is limited availability.
The co-op store just across the road from the resort is extremely useful for those essentials you have either forgotten or need.
I advise taking some oven gloves if you intend to cook as these are not supplied.
Comment from Hotel Management
9 Sep 2024 by Holiday Hero , Hotel Management
Thank you for your review. We are delighted that you enjoyed your break with us. We hope to see you again soon.
by A verified traveler
Posted 27 Jul 2024
The property had an on suite which i didn't expect.
I cant find fault with anything, it was lovely.
Comment from Hotel Management
9 Sep 2024 by Holiday Hero , Hotel Management
Thank you for your review. We are delighted that you enjoyed your break with us. We hope to see you again soon.
by A verified traveler
Couples week away
Posted 14 Jul 2024 on HotelsMe & My partner stayed here on 8/7/24 - 14/7/24 6 nights. Check in was excellent and friendly staff. We had a brilliant stay the accommodation which was a caravan with a hot tub was so lovely, clean had everything we needed. The patio was well kept the view was lovely & the hot tub was at the right temperature when we arrived the caravan was roomy was really lovely. The Monday night we went to the Lakeside bar & eatery we both had a 3 course meal it was absolutely delicious definitely recommend the cocktails were amazing friendly helpful staff didn't have to wait long between each courses good value for money. We did kayaking a few of the days which was epic such a laugh the young lifeguards were friendly and helpful especially when my sister brought my Autistic Nephew they helped him and had a friendly talk and laughter at the end whilst getting our shoes on my nephew absolutely loved it especially talking to the lifeguards he absolutely loved kayaking unfortunately i didn't get the names of the lifeguards but they were the same ones each time when we went kayaking. I got a phone call the 2nd day to ask if everything was fine and if we needed anything which was really good of them to ask everything was fine and didn't need anything. We have been coming for the past two years. This is the 2nd time this year hopefully be coming again October. Thank you for such a lovely week away. I always recommend you guys to family/friends
Brilliant place to stay 10+ stars on all services
Comment from Hotel Management
9 Sep 2024 by Holiday Hero , Hotel Management
Thank you for your review. We are delighted that you enjoyed your break with us. We hope to see you again soon.
by A verified traveler from Stanway
Posted 1 Jul 2024
Comment from Hotel Management
9 Sep 2024 by Holiday Hero , Hotel Management
Thank you for your review. We are delighted that you enjoyed your break with us. We hope to see you again soon.
by A verified traveler
Posted 17 Jun 2024 on Hotels
by A verified traveler
A Chilled place to stay.
Posted 25 May 2024 on HotelsBeautiful grounds, the lake enlightens the site, especially when lit of an evening.
Loved my Caravan, Clean, modern & had a very comfortable bed.
Plenty of room.
All the facilities you need on this site too.
The staff were so friendly & helpful.
This place is Central to all routes to visit the surrounding area’s.
I will definitely stay at lakes Rookley again.
by A verified traveler
Amazing stay
Posted 21 Feb 2024 on HotelsAmazing! Simply the best
