Ratings based on 518 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Oct 2024
by A verified traveler
Posted 29 Aug 2024
Venlo is a beautiful place. Lots of places to eat and drink. Very friendly.
by A verified traveler
Posted 23 Jul 2024 on Ebookers
We had a big, nice room, but no external window, we looked adjecent office personel in the eye from 3 meters across the small atrium. Also for them propably a shocking sight :-). Breakfast wasn't bad, but not great either.
by A verified traveler
Posted 17 Jul 2024 on Hotels
by A verified traveler
Posted 23 Jun 2024
Everything about this hotel is great in theory. Town centre location, plenty of cafes/food outlets/shopping right outside & the hotel is spotlessly clean.
Sadly, this was a disappointing experience for us.
We arrived to find that the resaurant was not open on Mondays (a minor inconvenience so not a big problem). We were then given the keys to our room which was as described but it's only window pointed to a small enclosed area where neighbouring windows facing you were only around 2 metres away. The bathroom was part of the room, seperated only by a glass panel with very little privacy (Maybe it's me but I don't like to see a sillhouette of my fiancee sat on the toilet & no soundproofing). The hotel is situated next door to the town church which is charming in theory but you're going to need your windows open in June & the hourly chiming of the bells gets tiresome late into the evening & early in the morning.
Finally, I didn't enjoy being waken at 7am by the fire alarm. I appreciate that fire alarms are there for safety but after quickly rushing to get dressed & run outside we waited for 10mins before a member of staff explained that the fire alarm had only been activated because a guest had "set the shower too warm". This is so frustrating and is a direct result of the flawed design of the bathrooms which are built without extractor fans.
It's worth noting that no apologies were offered by staff. This may be a language or cultural barrier but it was still poor.
by A verified traveler
Posted 22 Jun 2024
Super clean and great indoor cleanliness. The hotel is also good.
Had a very hard time for the taxi guy to locate this place. People around it had not heard and there were other people whom we met who also had trouble locating this place.
They better provide some landmarks like next to City Hall or so.
by A verified traveler
Posted 16 Jun 2024
by A verified traveler
Posted 11 Jun 2024
Great hotel located in the Square Venlo. Ideally located for bars and eateries
by A verified traveler
Posted 10 Jun 2024 on Hotels
by A verified traveler from Staunton
Posted 8 Jun 2024
