Ratings based on 608 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Oct 2024
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Comment from Hotel Management
21 Oct 2024 by Suzanne van den Berg, Operations Manager, Hotel Management
Beste Roy, Hartelijk dank voor deze enthousiaste beoordeling.Het verheugt ons te lezen dat uw verblijf naar wens was.We hopen dat u tijdens uw verblijf de gelegenheid heeft gehad om te genieten van onze unieke locatie midden in het groen, omgeven door 44 hectare bosgebied met wandelpaden, meren en beekjes.Graag tot een volgende keer!Met vriendelijke groeten,Suzanne van den Berg, Operations Manager
by A verified traveler
Posted 7 Oct 2024
Staff was excellent. The facility requires major updates, old, rundown tired and in need of general repair. Restaurant was nice, food good, reasonably priced.
Comment from Hotel Management
21 Oct 2024 by Suzanne van den Berg, Operations Manager, Hotel Management
Dear Rick, Thank you for taking the time to share your review.We are pleased that you found our staff to be excellent and enjoyed our restaurant's offerings, where we strive to provide a variety of good quality food at reasonable prices. It is delightful to know that you found the room cleanliness to be satisfactory, which is a testament to our dedicated housekeeping team.Nonetheless, we regret to learn that our facilities did not meet your expectations. Our historic hotel is surrounded by 44 hectares of forest area, and we understand that maintaining the charm of our establishment while keeping it up-to-date is crucial. Moreover, we apologize if the condition of the hotel and room amenities seemed lacking. We take pride in our 82 comfortable hotel rooms, each with a view over the forest, and we are continuously looking for ways to improve the guest experience.Finally, we are grateful for your appreciation of our service. Our staff takes great pride in offering friendly and attentive service to all our guests. We are also glad that our restaurant and food offerings added a positive note to your stay. We hope the picturesque forest view from your room provided a serene backdrop to your visit.We hope we will have the opportunity to see you again in the future. Best regards,Suzanne van den Berg, Operations Manager
by A verified traveler
Posted 4 Sep 2024 on Hotels
Lovely and comfortable place. It was my 2nd stay and will book here again if I'm in the area.
Convenient family room - 2 rooms actually with a small, useful hallway.
Generous and tasty breakfast!
Unbeatable surroundings and very well maintained grounds.
Comment from Hotel Management
21 Oct 2024 by Rick van Schijndel, General Manager, Hotel Management
Dear Pawel, Thank you very much for this kind review of your recent stay.We are thrilled to hear that your stay at Bilderberg Hotel De Bovenste Molen was once again to your satisfaction.We are delighted that you enjoyed our family room setup, complete with a convenient hallway for added privacy and comfort. It's great that our breakfast offerings delighted your taste buds, and that the serene beauty of our well-kept grounds contributed positively to your stay. The appreciation you've shown for the cleanliness and condition of our rooms, along with the amenities provided and the service received, truly warms our hearts.We look forward to seeing you again soon.Best regards,Rick van Schijndel, General Manager
by A verified traveler
Pleasant stay
Posted 31 Aug 2024 on HotelsWe had a very pleasant stay, it was just a night on our return to UK. Had a lovely meal in the restaurant and enjoyed exploring the woods with the dogs surrounding the property
Comment from Hotel Management
21 Oct 2024 by Rick van Schijndel, General Manager, Hotel Management
Dear Michael, Thank you very much for this kind review of your recent stay.We are delighted that you enjoyed your brief visit, our culinary offerings at Restaurant WOODZ, and the serene natural environment that surrounds us. It is wonderful to hear that the accommodation provided a comfortable respite and that the service from our team contributed positively to your stay.We look forward to seeing you again soon.Best regards,Rick van Schijndel, General Manager
by A verified traveler
Posted 29 Aug 2024
Location
Comment from Hotel Management
21 Oct 2024 by Rick van Schijndel, General Manager, Hotel Management
Dear Guest, Thanks for your review about our hotel.We are delighted to read that you enjoyed your stay with us.We hope you had the chance to experience our tranquil forest surroundings and the unique views they provide during your stay. The serene atmosphere of Limburg's greenery that envelops our hotel is something we take great pride in offering our guests.We are hoping to welcome you back in the future. All the best.Rick van Schijndel, General Manager
by A verified traveler
Posted 26 Aug 2024 on Hotels
Comment from Hotel Management
21 Oct 2024 by Rick van Schijndel, General Manager, Hotel Management
Dear Pawel, Thank you very much for this kind review of your recent stay.It is rewarding to know that you had such a pleasant experience with us and that you found your room equipped with everything you needed.Moreover, thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to seeing you again soon.Best regards,Rick van Schijndel, General Manager
by A verified traveler
Posted 23 Aug 2024
Excellent breakfast.
Comment from Hotel Management
21 Oct 2024 by Rick van Schijndel, General Manager, Hotel Management
Dear Caroline, Thank you very much for your kind review.We are thrilled that you enjoyed our Bilderberg Breakfast Buffet and found our service to be exceptional. Our team prides itself on providing a warm and welcoming environment, and it's heartening to hear that this was reflected during your stay.However, we regret that certain aspects of our hotel did not fully meet your expectations. We understand that the overall condition of the hotel plays a significant role in the guest experience, and we are continually working on improvements to ensure our guests' comfort and satisfaction. Regarding room amenities, we strive to provide a comfortable and well-equipped environment for all our guests, and we take your feedback seriously as we review our current offerings.Nonetheless, we are pleased that the cleanliness of your room contributed to a positive aspect of your visit. Our housekeeping team is dedicated to maintaining a high standard of cleanliness for the enjoyment and well-being of our guests. And finally, we hope you were able to appreciate our unique location, surrounded by the tranquil forest of Limburg, offering a peaceful retreat from the bustling city centre of Venlo.It would be a pleasure to welcome you back. Best wishes,Rick van Schijndel, General Manager
by A verified traveler
Posted 16 Aug 2024
It was a random booking on a long drive from the West of France to Denmark and it turned out to be really nice. In woodland, just off the motorway. It was clealry a fancy resort hotel and some of the public areas felt slightly tired but the lake and restaurant and bedrooms were all good / generous
Comment from Hotel Management
21 Oct 2024 by Rick van Schijndel, General Manager, Hotel Management
Dear William, Thank you very much for this kind review of your recent stay.We are thrilled to hear that your stay with us was a memorable part of your journey from France to Denmark.We are delighted that you appreciated the serene woodland surroundings of our hotel, the well-maintained cleanliness of our rooms, and the high level of service provided. Nestled in 44 hectares of forest area with picturesque walking paths and the tranquility of the lakes and streams, our unique location is indeed a peaceful escape just a stone's throw from Venlo's city centre. It's wonderful to know that our Restaurant WOODZ and the generous room sizes added to your positive experience.We look forward to seeing you again soon.Best regards,Rick van Schijndel, General Manager
by A verified traveler
Posted 14 Aug 2024
by A verified traveler
Posted 28 Jul 2024 on Hotels
Great food, rooms and service.
