Ratings based on 564 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Dec 2024
Comment from Hotel Management
22 Dec 2024 by Lara - Guest Relation Agent, Hotel Management
Dear Laura,we would like to thank you for taking your time to leave us a review. Your feedback is vital to us as we constantly thrive to exceed your expectations while staying with us. We hope to have the pleasure of welcoming you back in the near future. Our very best regards, Lara - Guest Relation Agent
by A verified traveler
Posted 6 Dec 2024
Location, location, location…. Fantastic position on the Grand Canal with the waterbus stop right outside. Paid more for the balcony room facing the canal per the hotels website and was worth it. Hotel’s breakfast had less choice than you get at bigger hotels and the bar was very quiet…but we were ok with that…. Staff were lovely.
Comment from Hotel Management
22 Dec 2024 by Lara - Guest Relation Agent, Hotel Management
Dear Simon,Thank you for your time and for sharing your experience with us.It is a great satisfaction for us to read your words. We are delighted to read that you had an enjoyable experience with us and appreciated our service. With the hope of having you back in the near future, our very best regards. Lara - Guest Relation Agent
by A verified traveler
Posted 4 Dec 2024
I liked that the property was on the Grand Canal. The staff were great! I wished the mini bar was more stocked as places to hang out and visit with a drink closed down earlier than I expected.
Comment from Hotel Management
6 Dec 2024 by Giulia Guarino Front Office Manager , Hotel Management
Dear Mr Jeff,thank you for having shared your exprience with the users of Expedia.We are glad to read your kind words about the team, and it is a pleasure to share with them.Thank you for your the note about the minibar, the feedback of our guests is important to improve our service.Unfortunately, we know that in Venice external Bars during the winter season close very early, for this reason that we have our internal snack bar open until 23:00p.m.We are looking forward to welcoming you back for your next experience.Best Regards,Giulia GuarinoFront Office Manager
by A verified traveler
Posted 1 Dec 2024
Good
Comment from Hotel Management
3 Dec 2024 by Federica Guest Relation Agent, Hotel Management
Dear Hector Evelio Rodriguez,we would like to thank you for the positive feedback. We hope to have the pleasure of welcoming you back in the near future. Our very best regards, Team Palazzo Barocci
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
30 Nov 2024 by Lara - Guest Relation Agent, Hotel Management
Dear Gerardo,Thank you for your time and for sharing your experience with us.We are delighted to read that you had an enjoyable experience with us and appreciated our service. With the hope of having you back in the near future, our very best regards. Lara - Guest Relation Agent
by A verified traveler from Miami
Posted 24 Nov 2024
The reception staff is very friendly and they sit with you with a map and point out the good restaurants as well as places to visit. However be prepared as you will only get one small bottle of water per stay and if you call for them to provide you with ice they will charge you 10 Euros to bring it to your room. Additional water is also 5 Euros so you are better of walking around the corner and buy a big water bottle for .50 Euro.
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
30 Nov 2024 by Lara - Guest Relation Agent, Hotel Management
Dear Winnie,we would like to thank you for taking your time to leave us a review. Your feedback is vital to us as we constantly thrive to exceed your expectations while staying with us. It is a source of pride for our Hotel to notice that you have had such a perfect experience. We hope to have the pleasure of welcoming you back in the near future. Our very best regards,Lara - Guest Relation Agent
by A verified traveler
Posted 20 Nov 2024
Great spot and walkable to all the tourist destinations.
Comment from Hotel Management
30 Nov 2024 by Lara - Guest Relation Agent, Hotel Management
Dear Sean,Thank you for taking the time to review your stay at our Palazzo Barocci. We are really glad to know that our location was able to make your experience with us memorable.It is always a pleasure to read this kind of feedback that sincerely gratifies us for our daily commitment. Our very best regards,Lara - Guest Relation Agent
by A verified traveler
Posted 18 Nov 2024
This was one of the best hotels we have ever stayed at. Second floor overlooking the canal with 2 balconies, it was spectacular. Getting there was some h fun & the trip to the airport was fantastic. Wonderful restaurants everywhere
Comment from Hotel Management
3 Dec 2024 by Federica Guest Relation Agent, Hotel Management
Dear Jeff, Thank you for sharing your experience with us and for your nice comment regarding the room, one of our strengths. We are also pleased that you enjoyed the trip that we organized. Hoping to have you as our guest in the future we give you our very best regards, Team Palazzo Barocci
by A verified traveler
Posted 4 Nov 2024
It was very expensive for a very average hotel. We had pistachio shells and ants in our room when we arrived. Room was very basic. Staff was helpful with recommendations and setting up water taxis.
