Ratings based on 69 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Oct 2024
Comment from Hotel Management
18 Oct 2024 by Isabela S., Hotel Management
Thank you for the good review! We hope to welcome you back to Venice soon!
by A verified traveler
Posted 1 Oct 2024
Comment from Hotel Management
2 Oct 2024 by Isabela Sandoval, Hotel Management
Thank you for the good review! We hope to welcome you back again soon.
by A verified traveler
Posted 12 Sep 2024
by A verified traveler
Posted 9 Sep 2024
Good place ,little bot here expensive
Comment from Hotel Management
9 Sep 2024 by Isabela Sandoval, Hotel Management
Thank you for your good review, we hope to welcome you back to Venice again soon!
by A verified traveler
Posted 23 Jul 2024 on Hotels
It looks like half of the room may be updated but a critical part was not. The AC unit sounded like a siren every time it turned on.
Comment from Hotel Management
23 Jul 2024 by Michael, Hotel Management
HelloI am sorry that the air conditioner was loud. I will speak with maintenance and our general manager to address this issue and prevent it from occurring in the future. Thank you for staying with us and I hope you give us another chance if your travels bring you back to Venice.Thanks Again
by A verified traveler
Posted 9 Jul 2024 on Hotels
Comment from Hotel Management
16 Jul 2024 by Michael, Hotel Management
Thank you so much for the nice review. I am happy you had a good experience of the hotel.We hope to welcome you back again soon if your travels bring you back to Venice.Thanks again
by A verified traveler
Posted 7 Jul 2024 on Hotels
Comment from Hotel Management
16 Jul 2024 by Michael, Hotel Management
Thank you so much for the nice review. I am happy you had a good experience of hotel.We hope to welcome you back again soon if your travels bring you back to Venice.Thanks again
by A verified traveler
Posted 28 May 2024
Rooms updated and immaculate. Nice shower door but floor gets wet and concern floor damages in near future if not repaired.
Comment from Hotel Management
2 Jun 2024 by Michael, Hotel Management
Thank you so much for the good review, we appreciate it! Hope to welcome you back soon.
by A verified traveler
Posted 28 May 2024
My family and I had a very pleasant stay. Breakfast included was a plus. Very clean and well kept.
Comment from Hotel Management
2 Jun 2024 by Michael, Hotel Management
Thank you so much for the good review, we appreciate it! Hope to welcome you back soon.
by A verified traveler
Posted 26 May 2024
Front desk staff was not nice.
Comment from Hotel Management
26 May 2024 by TownePlace Suites Venice, Hotel Management
Thank you for bringing this to our attention. We apologize for not providing great service, I will address this with our front desk manager. We hope to welcome you back again soon!
