Ratings based on 428 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Oct 2024
Wow…what a fantastic place!! One to two minutes away from the main San Marco square. Lots of shopping, dining and of course gondola rides! Staff were impeccable and super helpful and friendly!
Comment from Hotel Management
3 Oct 2024 by Palazzo del Giglio Staff, Hotel Management
Dear Mr Sean and Kristin, Thank you very much for your kind review. We are very pleased to hear that you enjoyed your stay and appreciate our services. All the staff of Palazzo del Giglio work with enthusiasm to guarantee our customers a pleasant stay and an unforgettable memory of Venice and is always a pleasure when our efforts are recognized.We shall be delighted to welcome back you and your friends at Palazzo del Giglio. Kind Regards, Palazzo del Giglio - Venezia The Staff
by A verified traveler
Posted 24 Sep 2024
Hotel was in walking distance to major attractions.nice space in room interiors of room need a refresher and bedding for 3rd thru 5 was hard.
Comment from Hotel Management
24 Sep 2024 by The staff, Hotel Management
Dear Guest,Thank you very much for your kind note.As regards the sofa bed linen, we inform you that it is the same linen that you find in the bedsAll the Staff at Palazzo del Giglio work with enthusiasm to ensure our Guests' stay at Palazzo del Giglio and visit to Venice is an enjoyable and memorable one and it is always a pleasure when our efforts are acknowledged.We shall be delighted to welcome back you and your friends at Palazzo del Giglio.Kind Regards,Palazzo del Giglio - Venezia The Staff
by A verified traveler
Posted 14 Sep 2024
It was okay stay but not a 4 star!
And night there are outside noise since in a courtyard style. Hotel is not really kid friendly great for couples maybe. If you like not stay up little late the walls are not sound proof so you have to be very quite at night
Comment from Hotel Management
14 Sep 2024 by Palazzo del Giglio - The staff, Hotel Management
Dear Guest, Thank you very much for your kind note.As for the noise coming from the Square, we would like to point out that the restaurant is not part of our hotel and the closing time does not exceed midnight. Also, Your comments seem quite unrecognizable to us in relation to our hotel, which mainly hosts families with children. We consider ourselves particularly diligent in helping our guests in any way we can. We pride ourselves at Palazzo del Giglio for putting the interests of our guests first. Obviously, if there is a lack of respect for the staff who work or education in general, it is our duty to point this out to our guests. We think this doesn't mean we are not tolerant of young children. All the Staff at Palazzo del Giglio work with enthusiasm to ensure our Guests' stay at Palazzo del Giglio and visit to Venice is an enjoyable and memorable one and it is always a pleasure when our efforts are acknowledged.We shall be delighted to welcome back you and your family at Palazzo del Giglio.
by A verified traveler from arroyo
Posted 3 Sep 2024 on Orbitz
property is in a nice location, staff is very friendly and accomodatinng. they are always asking how can they help you. we had a nice suitrle with a roof top terrace with nice views. highly recommended
Comment from Hotel Management
4 Sep 2024 by Palazzo del Giglio - Venezia The Staff, Hotel Management
Dear Mr Nelson,Thank you very much for your kind note.All the Staff at Palazzo del Giglio work with enthusiasm to ensure our Guests' stay at Palazzo del Giglio and visit to Venice is an enjoyable and memorable one and it is always a pleasure when our efforts are acknowledged.We shall be delighted to welcome back you and your friends at Palazzo del Giglio.Kind Regards,
by A verified traveler
Very Good Location, Quality Hotel
Posted 1 Sep 2024 on HotelsExcellent service, very good location. Family of 4, we reserved the family suite.
Separate bedrooms, kitchenette, table to eat. Our breakfast was delivered each morning on time, worked perfectly!
The only thing missing were maybe a few tables directly outside the hotel for guests to enjoy an aperitif in the Campo/Piazza as the the hotel across the Piazza had. Otherwise, would recommend!
Comment from Hotel Management
1 Sep 2024 by the staff, Hotel Management
Dear Guest, Thank you very much for your kind review. We are very pleased to hear that you enjoyed your stay and appreciate our services. All the staff of Palazzo del Giglio work with enthusiasm to guarantee our customers a pleasant stay and an unforgettable memory of Venice and is always a pleasure when our efforts are recognized.We shall be delighted to welcome back you and your friends at Palazzo del Giglio. Kind Regards, Palazzo del Giglio - Venezia The Staff
by A verified traveler
Posted 30 Aug 2024 on Hotels
Comment from Hotel Management
30 Aug 2024 by the staff, Hotel Management
Dear Guest, Thank you very much for your kind review. We are very pleased to hear that you enjoyed your stay and appreciate our services. All the staff of Palazzo del Giglio work with enthusiasm to guarantee our customers a pleasant stay and an unforgettable memory of Venice and is always a pleasure when our efforts are recognized.We shall be delighted to welcome back you and your friends at Palazzo del Giglio. Kind Regards, Palazzo del Giglio - Venezia The Staff
by A verified traveler
Wonderful hotel at a great location
Posted 18 Aug 2024 on HotelsGreat value for money - very friendly staff, efficient, great experience for the entire family. Great atmosphere at the property with a great apartment with breakfast served to the room, highly recommended!
Comment from Hotel Management
28 Aug 2024 by Palazzo del Giglio - Venezia The Staff, Hotel Management
Dear Paz ,Thank you very much for your kind note.All the Staff at Palazzo del Giglio work with enthusiasm to ensure our Guests' stay at Palazzo del Giglio and visit to Venice is an enjoyable and memorable one and it is always a pleasure when our efforts are acknowledged.We shall be delighted to welcome back you and your friends at Palazzo del Giglio.Kind Regards,Palazzo del Giglio - Venezia The Staff
by A verified traveler
Love the hospitality.
Posted 10 Aug 2024 on HotelsFrom the check in process to the help arranging a water taxi on check out, our stay was fantastic.
The room was spacious and clean. The location was perfect to venture to all corners of Venice.
We will definitely stay here next time.
Comment from Hotel Management
11 Aug 2024 by Palazzo del Giglio - Venezia The Staff, Hotel Management
Dear Guest ,Thank you very much for your kind note.All the Staff at Palazzo del Giglio work with enthusiasm to ensure our Guests' stay at Palazzo del Giglio and visit to Venice is an enjoyable and memorable one and it is always a pleasure when our efforts are acknowledged.We shall be delighted to welcome back you and your friends at Palazzo del Giglio.Kind Regards,Palazzo del Giglio - Venezia The Staff
by A verified traveler
Posted 27 Jul 2024
Very clean comfortable apartment
Comment from Hotel Management
28 Jul 2024 by Palazzo del Giglio - Venezia The Staff, Hotel Management
Dear Guest ,Thank you very much for your kind note.All the Staff at Palazzo del Giglio work with enthusiasm to ensure our Guests' stay at Palazzo del Giglio and visit to Venice is an enjoyable and memorable one and it is always a pleasure when our efforts are acknowledged.We shall be delighted to welcome back you and your friends at Palazzo del Giglio.Kind Regards,Palazzo del Giglio - Venezia The Staff
by A verified traveler
the best service by GiGi
Posted 24 Jul 2024 on HotelsComment from Hotel Management
28 Jul 2024 by Palazzo del Giglio Staff, Hotel Management
Dear Luigi ,Thank you very much for your kind note.All the Staff at Palazzo del Giglio work with enthusiasm to ensure our Guests' stay at Palazzo del Giglio and visit to Venice is an enjoyable and memorable one and it is always a pleasure when our efforts are acknowledged.We shall be delighted to welcome back you and your friends at Palazzo del Giglio.Kind Regards,Palazzo del Giglio - Venezia The Staff
