Ratings based on 113 Verified Reviews
4.6 Room cleanliness
4.8 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jan 2025
Location is walking distance from everything, very nice hotel and super friendly staff! I recommend this hotel and I will be back!
Comment from Hotel Management
13 Jan 2025 by Palazzina Fortuny Staff, Hotel Management
Thank you so much for your kind words! We’re thrilled you enjoyed our location, hotel, and staff. We can’t wait to welcome you back!
by A verified traveler
Posted 1 Dec 2024
Perfect place to stay. Close to everything. Friendly and helpful staff. The roof top deck to our room was a pleasant surprise. Would stay here again.
Comment from Hotel Management
9 Dec 2024 by Palazzina Fortuny Staff, Hotel Management
Dear Tamara,we are happy to read your feedback and we would like to thank you once again for being with us during your journey in Venice.We do hope to welcoming you back again and we send you our best regards
by A verified traveler
Posted 30 Nov 2024
Property was clean, quiet and quaint. Location was not too easy to get to via water taxi cab with luggage. Elevator was convenient but only to the 2nd floor. My room was on the 3rd floor. The staff assisted with my luggage from 2nd floor to the 3rd via stairs.
Hotel would be great if they offered coffee/tea and croissants. They have a nice sitting area for this. Staff was pleasant and helpful.
Comment from Hotel Management
9 Dec 2024 by Palazzina Fortuny Staff, Hotel Management
Dear Shirlyn,thank you for the amazing feedback, we are happy to know you enjoy your trip in Venice with us. Our Suite Room have a private rooftop and it is the only room in our palace located on the third floor, and it can only be accessed from the second floor via a staircase.We look forward to welcoming you back again in the future and we send you our best regards
by A verified traveler
Posted 29 Nov 2024
Comment from Hotel Management
9 Dec 2024 by Palazzina Fortuny Staff, Hotel Management
Thank you Tiffany!Your feedback are always important for us!
by A verified traveler
Posted 28 Nov 2024
Quaint and cute hotel! Very helpful staff.
Comment from Hotel Management
9 Dec 2024 by Palazzina Fortuny Staff, Hotel Management
Dear Sasha,thank you very much for the feedback, this is very important for us.We do hope to have you here at Palazzina Fortuny once again in the next future.
by A verified traveler
Posted 27 Oct 2024
Great location and very helpful staff, room cleaned on a daily basis. Easy access to Vaperetto for those trips that needed transport but also close enough to ST Marks Sq and Rialto if you wanted to walk.
Comment from Hotel Management
9 Dec 2024 by Palazzina Fortuny Staff, Hotel Management
Dear David,really thank you for the lovely review. This is too much important for us. We do hope to welcoming you back again in the future.With our best regards
by A verified traveler
Posted 21 Oct 2024
Nice, quiet hotel a few minutes walk from just about anywhere. 4 minute walk to the nearest vaporetto station that can take you anywhere. Corner room was nice. Shower was great. Temp control in the room was iffy but the windows opened into a courtyard. No restaurant on site but tons of options just a short walk away. .
Comment from Hotel Management
9 Dec 2024 by Palazzina Fortuny Staff, Hotel Management
Dear Brian,we are glad to know you find us so nice and quiet. We are located in St Mark area really close to the main attractions of the city. We hope to have you here back again in the future!
by A verified traveler
Posted 14 Oct 2024
The staff were very helpful and friendly. Location was great and convenient yet quiet.
Comment from Hotel Management
18 Oct 2024 by Palazzina Fortuny Staff, Hotel Management
Dear Hiu,really thank you for your kind review!We look forward to welcoming you back again in the future!
by A verified traveler
Posted 12 Oct 2024 on Hotels
My room was freezing because the management decided not to pay for heat despite the weather being cold and rainy outside (this is what they told us). The hotel staff wasn't as accommodating and friendly as they should have been. I wouldn't recommend this hotel.
Comment from Hotel Management
18 Oct 2024 by Palazzina Fortuny Staff, Hotel Management
Dear Anonymous,We are sorry for the experience you hade. However we would like to clarify that we strictly adhere to the state regulations, which dictate when the heating can be turned on during the year. Our towel warmers in the bathroom were operationa, and the room temperature was kept above 20 degrees, which we believe is adequate. We are sorry to hear that our staff did not meet your expectations, and we will do our best to improve our service. We hope to have the opportunity to welcome you again and provide you with a better stay.
by A verified traveler from The Woodlands
Posted 8 Oct 2024
Great location, walkable to almost all of the main spots in Venice. No restaurant or bar. The main lobby had a very bed smell when we arrived and the staff was minimal. Room was nice and fairly spacious. Nearby restaurants were very good.
