Ratings based on 919 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.6 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
by A verified traveler
Posted 13 Oct 2024
The hotel check in staff was arrogant and not helpful. The worst part of this hotel was the bed! I may be permanently injured.
The wait staff in the breakfast area was friendly and did an amazing job cleaning and restocking.
The manager would not turn on the A/C even though the temperature was in the 80’s. Which forced you to keep the window open, and then the mosquitoes attacked.
by A verified traveler from Edgewood
Posted 10 Sep 2024
We arrived early prior to normal checkin, but were able to get a room right away. Both checkin and departure were fast and convenient.
by A verified traveler
Posted 25 Aug 2024
The staff were friendly and helpful and the front desk staff explained exactly how to get into Venice, an easy tram ride (stop very close to hotel) and water bus ride about 15-20 minutes away in total. The room was clean but the beds weren’t very comfortable as they were very hard. The air conditioning was great, black out curtains on the windows and my son said the cot was quite comfortable. We had a bathtub with shower which was great. The breakfast was very large with plenty of options.
by A verified traveler
Posted 19 Aug 2024 on Hotels
Everything was great from check-in to check-out. Room good and breakfast brilliant
by A verified traveler
Posted 14 Aug 2024
I liked the friendly staff, the proximity to public transport, a shopping centre nearby and good dining options in the vicinity. When i got off the airport shuttle bus, I felt the street was dodgy and a bit sketchy however where the hotel was was better. The bathroom is TINY and water gets everywhere when showering, even into the room, causing a slip hazard. The breakfast room was good. The photos were accurate, but didn't translate the stale smell in the toom.
by A verified traveler from Elmhurst
Posted 2 Aug 2024
by A verified traveler
Posted 15 Jul 2024
Excellent, highly recommend!
by A verified traveler
Good stay.
Posted 13 Jul 2024 on HotelsNice location.
by A verified traveler
Posted 8 Jul 2024
This hotel is nice. They offered a superb breakfast. It is close to the bust station. We could go to the airport by bus, also to Venezia. In Italy most people use videte, our was in the shower, but I mentioned I wasn't comfortable about it and they gave me a bigger room that had a better bathroom. The room was comfortable and clean. The staff is friendly, specially Nicola. He helped us getting our train tickets and also a taxi.
