Ratings based on 621 Verified Reviews

3.9 out of 5
80% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 28 Oct 2024
Great location!
5 out of 5
by A verified traveler

Posted 25 Oct 2024
This hotel exceeded my expectations in every area. Unfortunately while I was a guest I experienced a horrific situation, ( unrelated to the hotel ). The staff immediately assisted me with everything I needed. I only wish I could remember the names of the staff members who went OVER & ABOVE to help me. In addition I had experience with their sister hotel and had an equally superb time. Employees & staff may be in a position to help guests meet their needs but I can attest that the staff at these hotels were empathetic and absolutely did everything within their power to help. Highly recommend these hotels in Venice for many reasons.
5 out of 5
by A verified traveler

Posted 13 Oct 2024
Great location. Very pretty hotel. Very authentic Venetian hotel
5 out of 5
by A verified traveler

Posted 4 Oct 2024
We went to Venice for our honeymoon and decided to stay at the Hotel San Moise due to its location and having a canal view room available. We were so happy with our choice! The staff was excellent. The daily breakfast was amazing. The location of the hotel in San Marco was amazing and everything we wanted to see and do was within walking distance. I cannot express just how much we loved this hotel, the staff, and this location! We would stay here again in a heartbeat!
5 out of 5
by A verified traveler

Posted 30 Sep 2024
Delightful hotel, with lovely helpful staff. The Courtyard was a nice feature too.
5 out of 5
by A verified traveler

Posted 26 Sep 2024
Very pleasant stay
1 out of 5
by A verified traveler

Posted 26 Sep 2024
The property is outdate, for the price paid for 2 nights, extremely expensive against the quality. Just to access the room is a hassle, you must get your keys at desk each time, leave the building and find another building where are the rooms. Not convenient.
5 out of 5
by A verified traveler

Posted 25 Sep 2024
Clean, convenient helpful
5 out of 5
by A verified traveler

Posted 18 Sep 2024
This was the most wonderful place to stay & experience Venice. The room overlooked the canals. The Murano glass fittings everywhere were stunning - it was in the middle of all the wonderful Venetian shopping and visiting - amazing!!!!
3 out of 5
by A verified traveler

Posted 17 Sep 2024
Excellent location and helpful staff, but the room is small, outdated furnishings, and shower drainage was slow so it clogged all the time.