Ratings based on 820 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
Overall nice place. Very good breakfast.
Room was hot in the evening. It had air conditioning, but the concierge refused to turn it on. I slept with the window open and the blind rolled all the way up. Maid didn't replace towels and dirty mugs. She'd tidy the bed though.
by A verified traveler
Posted 6 Oct 2024
We stayed for our honeymoon, and had the best time! All of the staff are so kind and helpful, the food option is amazing!!! We would definitely recommend this hotel for anyone looking for a relaxing place to stay! 10/10
by A verified traveler
Posted 24 Aug 2024
The only positive of this property was the location. It was located across from the public beach on island of Lido. The property itself is old. The rooms are small. There was NO AIR CONDITIONING or there was POOR AIR CONDITIONING. First night was room with no AC. Hotel didn’t move us because hotel was full and there was ZERO COMPENSATION. They moved me to a different room next day with POOR AC. I slept outside because it was cooler than the hotel room. Unfortunately, got about 30 bug bites. There were other people in lobby complaining about NO or POOR AC. Staff indifferent. I checked out a day early and hotel did not compensate me for the day:night I didn’t stay there. They nickel and dime you for everything. No breakfast included. $30 to go to area of beach that had umbrella and chairs. They didn’t have any included in cost of stay. They charge $5/day for you to have a beach towel. After I paid on Expedia for 4 nights, cost was not refundable. This was my first trip to Italy and this experience really contributed to a less than enjoyable experience. I WOULD HIGHLY ADVISE TO NOT BOOK THIS PROPERTY.
by A verified traveler
Posted 29 Jul 2024 on Hotels
by A verified traveler from mesa
Posted 7 Jul 2024
Amazing breakfast buffet, great room and staff, right across from free beach for the kids. Wonderful stay.
by A verified traveler
Posted 6 Jul 2024 on Hotels
by A verified traveler from Peletier
Posted 6 Jul 2024
The staff was really good. Our room, however, it was on the first floor and it was actually for disabled people. So the shower just had a small strip separating that between the sink. The toilet was half in the shower. Making for a weird experience. All the outlets were very loose for plugging in devices. It was clean I will say that.
by A verified traveler
Posted 23 Jun 2024
I booked this hotel because it’s beachfront, with buffet breakfast, & air conditioning. We arrived & wasn’t informed that their air conditioning wasn’t working. We wouldn’t know if we didn’t ask. The front desk gave us one electric fan for 2 rooms. I asked for another fan & she said they don’t have extra. We arrived Friday we’re booked til Sunday. According to the lady at the front desk, their air conditioning parts will not arrive until Monday. We had to open all windows for some breeze. It’s too warm & humid with the windows closed. Mosquitoes started coming in & kept us awake all night. By morning, the mosquitoes had a feast on us. I cancelled our 2nd night & booked elsewhere. The beach across the street is also with lots of mosquitoes that they would go to our eyes. Also, the hotel is right next to a ghost town. There’s a locked gate that prohibits anyone from entering, but we can see the abandoned buildings, with no signs of life, on the other side of wall.
by A verified traveler
Posted 22 Jun 2024 on Hotels
by A verified traveler
Posted 22 Jun 2024 on Hotels
