Ratings based on 115 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Aug 2024
This place was amazing and we were sad that we couldn't stay longer! Very friendly staff, amazing property, great pool, delicious breakfast.
Comment from Hotel Management
7 Aug 2024 by Margherita, Hotel Management
It was great to have you as our guests, even if only for one night. We hope it won't be the last time you stop in our Relais. affectionate greetings to the whole family from Margherita and her staff
by A verified traveler
Posted 19 May 2024
It was really bad far a way and very very basic
Comment from Hotel Management
15 Jul 2024 by Margherita, Hotel Management
Era veramente un periodo insolitamente freddo e brutto. Ci dispiace.
by A verified traveler
Posted 29 Apr 2024
The property says it has air conditioning but when we arrived we were told it's not the season for it. We were put on the top floor which was hot and stifling. The told us to open the windows which did not help at all. My family and I were not able to sleep the entire night. We decided to leave on the second day. I tried to get my money back but they told me it was not responsible I will not be staying here again
Comment from Hotel Management
2 May 2024 by Maila, Hotel Management
Dear Mister ArthurWe are sorry that you did not inform us that it was too hot in your room. It was 6 degrees outside.I remember you explain me that the reason of your early departure was due to a problem at home and you had to turn back home immediately.As explained the payment was due because leaving in the afternoon the room was no longer possible to sell.SincerlyReceptionist Maila
by A verified traveler
Posted 13 Apr 2024
Beautiful place
Comment from Hotel Management
13 Apr 2024 by Margherita, Hotel Management
Many thanks for sharing your positive experience with us. me and all our staff are always very happy to make our guests' stay unforgettable. Greetings Margherita
by A verified traveler
Posted 9 Oct 2022
by A verified traveler
Great place
Posted 8 Jul 2022 on HotelsA beautiful place, with great facilities. Brilliant for kids!
Comment from Hotel Management
12 Jul 2022 by Margherita, Hotel Management
TANTE GRAZIE - MANY THANKS FOR STAYING WITH US. MARGHERITA
by A verified traveler
Posted 22 Jun 2022 on Orbitz
by A verified traveler
Some pros, some cons
Posted 25 Jul 2020 on HotelsThis was a middling hotel. The welcome we received was very underwhelming, having had to find a side gate as the main gates were closed and nobody could be roused to let us in.
After a while the lady warmed up a little so I don't think we had seen her best side first off.
The breakfast was sufficient with the highlight being fruits freshly grown in the garden and homemade cherry pie.
The wifi was hopeless however, only available in the lobby and not a strong signal there.
And the aircon was dreadfully underpowered, not adequate after a hot day but sufficient when the weather was cloudy.
The location was good however with Mira-Mirano station being a short drive or a longer walk, from where trains to Venice were only 20 mins or so.
The restaurant was closed when we visited (COVID times) which was understandable but you might have struggled if you didn't have a car to get to other restaurants.
by A verified traveler
Posted 22 Aug 2019 on Hotels
We had a great stay. The hotel is very close to the train station and we could easily go to Venise (20 minutes by train). Extremely convenient with a very nice pool. Dinner was also delicious. I would highly recommend it!
by A verified traveler
Charming!
Posted 3 Jul 2019 on HotelsThe hotel is charming! It’s a great value also!
