Ratings based on 986 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Dec 2024
Nice staff. Tiny rooms, HVAC control did not work.
by A verified traveler
Posted 30 Dec 2024
Great staff and lovely room
by A verified traveler
Posted 15 Dec 2024
The location is perfect… close to everything but also quiet. The staff are lovely and clearly take pride in the hotel. We’ve stayed here 20 nights and will be sure to look to book again.
by A verified traveler
Posted 15 Dec 2024
Helpful front desk personnel
by A verified traveler
Posted 4 Dec 2024
Love the hotel. Came at a quiet time, so nothing was busy. Best time to visit Italy and Venice in late Nov. Walkable to everywhere. Highly recommended.
by A verified traveler from San Diego
Posted 2 Dec 2024
We got an apartment and it was in a separate building without any elevator. We had to climb multiple stairs (steep) with kids. The apartment was so so - not 5 star. The view of the canal was good. When we mentioned this to the staff they were kind enough to move us to the main building. This had elevator access and room was better. Breakfast was good. Also the entry to the hotel was unclear - there was no sign board in the front.
Overall good service but rooms were so so.
by A verified traveler from Toronto
Posted 19 Nov 2024
Nice room but my partner found it was a little bit dark. I love the turndown service and a thoughtful amenity in the room for my birthday. I wish I could see the whole building of the hotel as it was under construction or something.
by A verified traveler
Posted 18 Nov 2024
by A verified traveler from brooklyn
Posted 18 Nov 2024
The location is clean, newly renovated and the staff are very nice. Walking distance to lots of restaurants and points of interest. Breakfast is pretty good. The bar/ lounge has a happy vibe and I would give credit to the bartender David for the positive energy. Drinks are very creative. I would highly recommend this hotel.
by A verified traveler
Posted 14 Nov 2024
The property seemed like A Airbnb, it was at the side of the hotel building, to get to the room you have to get up to many tiny stairs (not comfortable at all), and one shower was not working (shouldn’t rent it like that ) , the front desk Tried to help but it was to late , the breakfast was good ,
