Ratings based on 969 Verified Reviews

4.2 out of 5
76% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 17 Nov 2024
The hotel is an amazing , however, if you like fancy hotel, this is not for you. This is not the most comfortable beds or pillows, but in the stay was amazing. Some limitation, no food or drinks in the rooms.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Nov 2024
5 out of 5
by A verified traveler

Posted 9 Nov 2024
Good value for money and excellent, helpful staff
4 out of 5
by A verified traveler

Posted 30 Oct 2024
Room seemed a bit cramped for two people. I had stayed there many years before and it seems to not be aging too well. The breakfast buffet was substantial. They did provide two bottles of drinking water for two people for three nights and I had to pay for the third bottle which I really thought should have been provided considering the price of the room. It is very walkable to explore Venice , to get to the waterbus and to walk to St Mark's so location was fine. There were some very nice restaurants nearby and the hotel itself is quiet. It is five bridges from the train station and will cost you thirty to fifty euros to get you luggage carried there by a hand truck porter. DO NOT pay more than thirty it is 15 minutes about a mile but is five bridges if doing it yourself.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Oct 2024
4 out of 5
by A verified traveler

Posted 29 Oct 2024
The rooms are very small and had inadequate electric plugs. Very small TV with no English channels.
5 out of 5
by A verified traveler

Posted 29 Oct 2024
The staff was amazing especially Simone. . We had an apartment and it was so convenient for a family of four. Grocery store and restaurants so close by.
4 out of 5
by A verified traveler from Oliver

Posted 28 Oct 2024
The hotel was very nice and staff very accommodating, but the room was very small, no room for suitcases, very tight to maneuver around and the pillows are very flat and hard.
5 out of 5
by A verified traveler

Posted 27 Oct 2024
Excellent staff, breakfast, bed, service. Reccomend VERY highly.
4 out of 5
by A verified traveler from Guaynabo

Posted 22 Oct 2024
Location of the property is great, dinning options around are great. Spacious room.