Ratings based on 213 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Oct 2024
The lady desk clerk, breakfast preparer, and trouble fixer could make a high salary in Ca. as she was Devine! A true professional and can do person! She goes beyond a normal great worker and puts her heart & soul in her career! You must give her a raise as she is a true professional! She made our visit beautiful!
by A verified traveler
Posted 31 Oct 2024
Our experience (July 2024) at this place was not pleasant. We had bedbugs in our room. My friend got bedbug bites (I wish I could attach the pictures- but no option here). The day we arrived the old white guy that attended us was quite rude and racist. It felt quite unwelcoming as an outsider. We informed the front desk about the bedbugs and the most they offered was change of room on the last day of our stay. Unsatisfied and disappointed with the service. Do not opt for breakfast- it is displeasing. I wouldn’t stay or recommend this place!
Comment from Hotel Management
31 Oct 2024 by K, Hotel Management
good morning, I remember you perfectly. first of all, no colleague of mine is racist, also because among our 5 employees there are 4 different nationalities, it is serious what you are saying and it is defamation regarding the bed bugs, we did a check the same day and there was nothing, we only saw mosquitoes. we still told you that you could change hotels or change rooms but you did not want to.regards
by A verified traveler
Posted 28 Oct 2024
The hotel is on the heart of historical Venice, surrounded by restaurants, shops, and a courtyard. We loved our stay.
by A verified traveler
Posted 15 Oct 2024
The staff here are amazing. Super walkable location. Can get noisy at night but having the food and bars right outside your door is a tradeoff.
by A verified traveler
Posted 10 Oct 2024
The staff at this hotel made it a wonderful experience! Our breakfast attendant was amazing! She provided us with the best information…. The dinner here was fantastic! What an enjoyable time in Venice!
by A verified traveler
Posted 10 Oct 2024
Great location, friendly staff
by A verified traveler
Posted 8 Oct 2024
by A verified traveler
Posted 2 Oct 2024
Lots of restaurants right outside and even a private garden
by A verified traveler
Posted 27 Sep 2024
Location
by A verified traveler from Alpine
Posted 23 Sep 2024
Small but adequate room with nice private patio. Service was very good. Cleaning was good with daily service. Good location close to vaporato and restaurant. Not as touristy as rest of Venice.
