Ratings based on 952 Verified Reviews

4.3 out of 5
92% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 16 Sep 2024
It was an annex from the hotel Where was no soap or tea or coffee and the AC was not working properly so it was hot and not clean and the most important thing the smell of rotten all over the place
5 out of 5
by A verified traveler from Pomona

This traveler left a rating score only Posted 12 Aug 2024
3 out of 5
by A verified traveler

Adequate - and nice people

Posted 10 Apr 2024 on Hotels
The room was comfortable enough. It would have been too small for two people. Two issues: - the shower cubicle did not even allow one to turn round, scarcely deeper than a body. A large person would have found it impossible. The design of the bathroom, which included a bidet, needs consideration. - the Aircon did not work. Already a warm April, it was uncomfortable with no ability to cool the room. Thankfully outside noise was low, so the windows could be open (exposing one to the risk of mosquitos). Generally still a pleasant start and the staff welcome was warm and genuine.
4 out of 5
by A verified traveler from SCHAUMBURG

Posted 28 Mar 2024
Great location in a wonderful neighborhood! Breakfast eating area was a little cramped at times - had to wait for a table, but just one day out of four. Breakfast was good, staff was excellent.
4 out of 5
by A verified traveler from SCHAUMBURG

This traveler left a rating score only Posted 27 Mar 2024
4 out of 5
by A verified traveler

Posted 3 Mar 2024
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5 out of 5
by A verified traveler

Cozy rooms, great staff, great location

Posted 26 Oct 2023 on Hotels
Quaint little hotel right on the water, with a personal touch that feels like like you’re staying in someone’s cozy home. The location is excellent, with all sorts of restaurants and attractions within immediate walking distance, and the staff are wonderful.
5 out of 5
by A verified traveler

Venice in a day !

Posted 4 Oct 2023 on Hotels
Staff were very helpful and accommodating to our circumstances. I was travelling with some excess baggage ( hockey equipment) They stored in their office and staged it for an early morning checkout.. very much appreciated by us. 5 stars out of 5 😊
5 out of 5
by A verified traveler from Lone Tree

Posted 29 Sep 2023
We loved our stay in Venice! The property was in a great location with a friendly and helpful staff! Everything was clean and nice! We wouldn’t hesitate to stay there again! It’s a great place if you’re going to Venice!
1 out of 5
by A verified traveler from centereach

Posted 5 Aug 2023
False advertisement when i paid local taxes and shown my room after check in the room was totally different from the pictures. I paid $130 for a jail cell. Rude staff. It was a two twin bed room i got two single seperate wonder bread size mattress. I left the hotel.