Hotel Ariston (Mestre) Hotel Review

1 out of 5

by A verified traveler

Posted 19 Oct 2024

This property had no heating the temperature was down to 14 when I asked they said they don’t turn the heating on till end of October and it’s only half away. They’re coffee machine was broken so I asked for a kettle but they want deposit that should have been free to all clients as they have been unable to buy coffee the room photographed on Expedia site does not matches with this hotel we had 2 rooms booked was damp bed bugs leaking shower the extractor fan broken I have got flue virus after staying there after confronting they said The hotel room photo they have on Expedia is for a different hotel they own

2 out of 5

by A verified traveler

Posted 6 Oct 2024

The service was poor, the toom was mediocre Not worth the money, the property needs a lot if work ,our shower was dripping all night ask the front desk and they said just put a towel so you dont here the noise did that so short a towel asked gor amother and they tried yo charge me for it, also rooms are nit cleaned everyday If you there gor less than 3 nights terrible would not recommend the hotel.

2 out of 5

by A verified traveler

Posted 2 Oct 2024

Entire room smelled musty. Shower head, sink faucet, toilet, and bidet had dirty residue. Bed sheets, walls, and even headboard were dirty. Do not recommend

1 out of 5

by A verified traveler

Posted 9 Aug 2024

Outdated

3 out of 5

by A verified traveler

This traveler left a rating score only Posted 4 Aug 2024

2 out of 5

by A verified traveler

Posted 22 Jul 2024

Try to find a better spot , it served its purpose for two nights , the manager controls the AC in your rooms and they charge $150 for a crappy cappuccino for a machine. Rooms were dirty beds were meh at best. I hate to leave bad reviews but this run down hotel needs some updates , a coat of paint and a cleaning rag would probably bring this place up a star or two

1 out of 5

by A verified traveler

This traveler left a rating score only Posted 11 Jul 2024

2 out of 5

by A verified traveler

One of the WORST

Posted 5 Jul 2024 on Hotels

The front desk attendant seemed very put-out every time she had to do her job. I'm used to a European standard where not everyone goes above and beyond to help when it comes to customer service, but she made it clear that she was annoyed with anything we asked of her. In addition to the other horrible things we asked of her (like checking us in), I asked if she could help me schedule a taxi for the next morning to take us to the airport. She said "No, no taxis come here that early. But we have a 'private' taxi that will take you for 50 euros cash. You have to walk down to the closest ATM which is 30 minutes away to get cash, because we do not take a card." I thought this was strange since it's 10 minutes from the airport, and I know taxis run all time of day or night. I just looked online (which I should have done to begin with) and scheduled one to come the next morning. BTW, it was only 35 euros, and they take a card. I'm guessing the 'private taxi' was her cousin, and she wanted some extra cash. There was NO air, and it was really hot in the room, the shower curtain was gross, and we were awakened all night every time ANYONE in the building flushed their toilet. My advice: Pay an extra 10 euros, and go somewhere else, PLEASE.

2 out of 5

by A verified traveler

Definitely did not live up to what it showed!!

Posted 27 Jun 2024 on Hotels

When arrived the lobby looked just like the photos on the site. However, that’s where all the modern/fancy showing in the pictures ended. The room we were in did not have self control a/c it was on a remove system and during the day it was off and only turned on during the evening and was told through the night but that was a lie. The bathroom did not look like any of the pictures whatsoever. Curtain had mold and it looked like they couldn’t make a repair or didn’t want to make a decent repair on the tile and half assed it with vinyl tile. Unfortunately we couldn’t find another reasonably priced hotel to switch to on such short notice that we had no option but to stay.