Ratings based on 595 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Oct 2024
Great little boutique hotel. Its on a canal that is busy and was noisy over the weekend. Like in America, teenage boys out cruising the canals with music blasting. The bed was squeaky and a bit firm for our comfort, but the room was large and very nice. The staff was excellent and very attentive. Breakfast is served each morning in your room, included in the price. It's very close to St. Mark's square and lots of shopping. You do have to drag your luggage from the taxi drop off point and lots of bridges to cross and most do not have ramps, so be prepared to drag your luggage up and down the stairs over the bridges. We did get a porter from the hotel to the taxi area, 35 euro for 4 bags and that was a much nicer transfer. We would stay there again, but plan on week days over the weekends.
Comment from Hotel Management
28 Nov 2024 by Hotel Al ponte dei sospiri, Hotel Management
Thank you for sharing your experience with us. We are glad you enjoyed our boutique hotel. Our staff is committed to providing excellent service and we are happy you enjoyed it. We hope you will visit us again, perhaps during the week for a more peaceful stay.
by A verified traveler
Posted 11 Sep 2024
Comment from Hotel Management
29 Nov 2024 by Hotel Al ponte dei sospiri, Hotel Management
Thank you for your feedback. We hope to welcome you again in your next trip in Venice.
by A verified traveler
Posted 17 Aug 2024
Great quality for the price. Casanova Suite was nice and had a great view of the Bridge of Sighs. Not a 'suite' as might be expected, in terms of size - still very nice. Breakfast is delivered to the room - only option and it was just fine. Great location - quite and across from the best pizzeria in Venice m, Rosso Pomodoro!
Comment from Hotel Management
29 Nov 2024 by Hotel Al ponte dei sospiri, Hotel Management
Thank you for your feedback! We're glad you enjoyed our suites and the stunning view overlooking to the Bridge of Sights. Our team strives to provide quality and value for our guests. We'll be sure to pass on your compliments to our staff.
by A verified traveler
Posted 21 Jul 2024 on Hotels
Our stay was amazing! Everyone was friendly and very helpful! Our room was very comfortable and we were in walking distance of St. Mark’s square. Really enjoyed our stay!
Comment from Hotel Management
6 Aug 2024 by Paolo, Hotel Management
Thank you for your kind review, we hope to welcome you again in your next trip!
by A verified traveler
So glad we booked this hotel!!
Posted 18 Jul 2024 on HotelsWe had a lovely stay at this hotel. It was the perfect location, close to everything. We stayed in a junior suite which was a large room with beautiful Venetian decor- we loved it!! The in room breakfast delivery was such a nice touch!
Comment from Hotel Management
6 Aug 2024 by Paolo, Hotel Management
Thank you for your kind review, we hope to welcome you again in your next trip!
by A verified traveler
Posted 2 Jul 2024
Excellent hotel
Comment from Hotel Management
25 Jul 2024 by Hotel Al ponte dei sospiri, Hotel Management
Thank you for your kind words, we are glad you enjoyed your stay with us.
by A verified traveler from Bloomsburg
Posted 29 Jun 2024 on Travelocity
Nice clean place, pricy but worth it.
Comment from Hotel Management
6 Aug 2024 by Paolo, Hotel Management
Thank you for your kind words, we are glad you enjoyed your stay with us.
by A verified traveler
Posted 26 Jun 2024
The property is conveniently located to attractions with its own landing dock, and we could see the Bridge of Sighs from our balcony. We felt very safe walking in the area. The staff was attentive to our needs, with very special thanks to Rafaelle. We definitely would stay there again!
Comment from Hotel Management
25 Jul 2024 by Hotel Al ponte dei sospiri, Hotel Management
Thank you for your kind review! We are pleased to hear that you enjoyed our convenient location and attentive staff. We are glad you felt safe and would love to have you stay with us again. Thank you for mentioning Rafaelle, we will pass along your compliments to him.
by A verified traveler
Posted 20 Jun 2024
I like the location
Comment from Hotel Management
25 Jul 2024 by Hotel Al ponte dei sospiri, Hotel Management
Thank you for your feedback, we are glad to hear that you enjoyed our location.
by A verified traveler
Posted 12 Jun 2024
Comment from Hotel Management
25 Jul 2024 by Hotel Al ponte dei sospiri, Hotel Management
Thank you for your kind review, we hope to welcome you again in your next trip!
