Ratings based on 152 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Tucson AZ
Posted 18 Jul 2018
This hotel is really far from the city, in vaporetto is like a 15 min ride to the St. Mark Plaza. But is really nice and relaxing place away from the noisy city. when we got there they inform us the bar was open til 12 but on two separate occasions they told us they were close and it was like 8pm. The men in charge (manager I assume) was really nice but the lady in the 'cafe' was really mean and rude towards her own employees which I really dislike. She yelled at them in front of us.
The property has a really big front and side patios to walk, the rooms are small and tight and the shower is the smallest that I have experienced in Italy I had to open the door to soap my feet. Breakfast was nice better than most places.
by A verified traveler from Venice Italy
Posted 15 Jul 2018
The staff was friendly and helpful ,, my room was in good condition with a jacuzzi tub !! I had a wonderful stay
by A verified traveler
Quiet From the Chaos
Posted 1 May 2018 on HotelsWas a very quiet island; no restaurant at the hotel was a problem. Very helpful staff; however, was confusing to get to and from Venice with the water buses (vaporetto).
by Santosh
Venice
Posted 6 Nov 2017 on HotelsOverall enjoyed my stay, particularly local area was stunningly beautiful, it was my first trip to Venice.
As the hotel is in an island, getting to and from the city late night could be tricky. Hotel provided a boat service on two nights, that was really helpful. Gentleman at the desk in nighttime was extremely pleasant and willing to help us .
My single room was too small, access to tea,coffee and hot water was limited. Breakfast was only served after 8am, had to miss breakfast when I had to leave early.
Recommended
for Everyoneby A verified traveler from Atlanta, GA
Nice simple and clean hotel with very nice staff
Posted 28 Oct 2017I stayed at Certosa for 3 nights, hotels location is unique yet close to central Venice and surrounding islands..very friendly, informative and nice staff
Recommended
for Everyoneby A verified traveler from Orlando FL
quiet location
Posted 11 Oct 2017
Pros: Location, value
Cons: Fix jacuzzi.
Location: Kayak business on site.
Easy boat ride from airport/cruise terminal. Location quiet location (awake to birds singing and green grass, pesky mosquitoes too) on another island (short pubic boat ride to Venice proper) that houses a marinara and a kayaking outfit where you can kayak the canals or bay (recommended). Room was nice, clean, large bathroom with show and tub (jacuzzi portion of tub inop). Bed was comfortable. On sight restaurant and bar. Food and price was good. Mosquito issue in restaurant, as doors are kept open. Nice out door seating for both bar and restaurant, breeze keeps mosquitoes away. Easy check in, check out. Only one clerk, could take a few minutes if busy. Clerk provided a great map and description of public ferry system!
Recommended
for Everyoneby A verified traveler
Posted 23 Sep 2017
Very friendly staff - boat came to pick us up after services had finished at no cost.
Recommended
for Everyoneby A verified traveler
Posted 17 Sep 2017
Nice hotel in a calm environment. Easy to get to everywhere if you buy the pass for the ACTV boats. Internet is not that fast and connection stops quite often.
Breakfast are good but a bit expensive for what you get. 9 Euros
by Philippa
Excellent Service!
Posted 11 Aug 2017 on HotelsOnly stayed here for one night. Was meant to arrive in the afternoon, but my flight was diverted due to a lightening storm and I didn't arrive until 9pm. Staff were great - I rang earlier to let them know I was delayed and my estimated arrival. Once I got there, I was quickly checked in and directed to the restaurant for a late dinner. The room I booked was simple, but very clean and comfortable. As the hotel is located on Certosa it has a very exclusive feel and plenty of grounds to wander round.
by Anneve
Friendly receptionist, beautiful location!
Posted 1 Aug 2017 on HotelsI loved where the hotel was located, it was near beautiful scenery and even more beautiful yachts! The receptionist was very accomdating and super friendly. He walked through how the boats worked on the island which had me at ease when I traveled later in the night.
