Ratings based on 178 Verified Reviews

3.8 out of 5
72% of guests recommend
4.0 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 7 Oct 2024
Very hard to find.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Sep 2024
2 out of 5
by A verified traveler

Posted 7 Sep 2024
I was very disappointed with this property. It advertised as having a 24hr front desk, which is what I wanted as a mother travelling alone with children in a new country. There was no front desk staff at all and we were told to perform a self check in two days prior to arrival. When I tried to cancel to book somewhere new with an actual front desk, they wouldn’t refund. Expedia was of no help, despite the misleading ad posted on their site. The space was tired and cramped. Staff weren’t friendly or helpful when and if you saw them. The only positive was the location: we walked to lots of spots and were able to navigate the city easily with public transport. Wouldn’t stay here again, though.
5 out of 5
by A verified traveler

Posted 20 Jul 2024
Pick the room with canal view to enjoy the stay.
3 out of 5
by A verified traveler

Posted 10 Jul 2024
I would never ever go to this hotel again. They don’t have elevator and had very small tiny stairs we had to carry out luggages. Breakfast place just a joke
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Jun 2024
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 May 2024
1 out of 5
by A verified traveler

Do not stay here.

Posted 21 Apr 2024 on Hotels
The hotel door was locked and no one was there when we arrived. The phone also didn’t work so we sat waiting for 2 hours to get inside. Room was clean but beds were uncomfortable (the sofa bed was broken) and bathroom fixtures were old and leaky.
5 out of 5
by A verified traveler

Posted 29 Sep 2023
Great place to stay! Yummy croissants in the morning. Wonderful of a canal that has lots of gondola activity. Older facility, but still well kept.
5 out of 5
by A verified traveler

Posted 16 Jul 2023
An authentic Venitian experience. Perfect location with easy drop of by water taxi 100 meters from the hotel. Walking distance to all sites and restaurants. Antique decor in this small five room boutique hotel on one of the smaller canals with balcony and view of passing gondolas. Nice continental breakfast with Cappuccino or Cafe included. Air conditioning was not the best in room 105 but managed with a fan in the summer humidity.