Ratings based on 341 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Nov 2024
beautiful room, very nice and helpful people
by A verified traveler
Posted 15 Oct 2024
Veryhelpful assistance from reception. Very clean. Good breakfast with very friendly service.
by A verified traveler
Posted 11 Oct 2024
Super friendly staff and a very unique vibe! We would highly recommend this hotel!
by A verified traveler
Posted 11 Oct 2024
We absolutely loved our stay here. Amelia and David were so wonderful! The location was perfect. Easy to grab the water taxis or water buses. We loved roaming the streets. Everything is right at your fingertips. David made a reservation at a wonderful restaurant for us. It was just perfection. We can’t wait to come back and stay here.
by A verified traveler
Posted 9 Oct 2024
The hotel was a beautifully restored and decorated 500 year old property. The staff was very welcoming and rooms were clean. The breakfast, breakfast room and courtyard were lovely. Lea and staff greeted us with a smile and good food every morning. Plenty of food options can be found within quick walking distance to Stafano Plazza Also this hotel is literally steps from the S Sameule vaparetto stop. Keep in mind it doesn’t pick up in the morning until 10 and no service to it after 8pm. Make sure you know how to make your way to the hotel from the next closest stop. Overall definitely a five star property, location and experience.
by A verified traveler
Posted 6 Oct 2024
Fantastic room and lovely people
Great breakfast. Handy for access to the grand canal and water transport links.
by A verified traveler from Clarkston
Posted 26 Sep 2024 on Orbitz
The hotel room was beautiful and unique! The staff was friendly and helpful and prepared us the most lovely breakfast in the morning! The location was great to get around to attractions!
by A verified traveler
Posted 25 Sep 2024
Close to water bus station and convenient to plazas and shopping. Many dining options close. Good complimentary breakfast. Friendly and helpful staff!
by A verified traveler
Posted 24 Sep 2024
Excellent hotel, one of the best we've stayed in Europe! The rooms were top and fantastic location. Only issue for us there wasn't a hair dryer or kettle in the room. But would absolutely stay there again!
by A verified traveler
Posted 21 Sep 2024
Great staff with a great location. David and Lia were amazing towards our travel experience. The breakfast was great!!! David was so kind and gave us recommendations for dinner, which turned out great. Lia was also so kind to us. She helped us print out reservations for our train and gave us many travel tips. The location was perfect to get around the city. I recommend this hotel to anyone traveling abroad.
