Ratings based on 196 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Santee
Posted 14 Oct 2024
The staff was wonderful! Room was spacious and clean!
by A verified traveler
Posted 16 Aug 2024 on Hotels
by A verified traveler
Posted 5 Jul 2024 on Hotels
by A verified traveler
Posted 18 Oct 2023 on Hotels
by A verified traveler from Silver Spring
Posted 19 Aug 2023
Property itself is fine! Nicely decorated room and halls with vintage furniture; closed in outdoor space to sit and rest. However, I wasn't impressed by the communication by the property and it was rather hard to find the hotel. Every other place we stayed in contacted us prior to our arrival and sent detailed info to find the place; not this one! No answer to phone calls. Contactless check in/no lobby, if it's your thing. You need to read a 15 page booklet (not kidding), to figure everything about property and some forms which I didnt even bother to fill in. Upon our arrival, we found our key taped to the main entrance in an envelope with my name on it (where anyone could have grabbed it) because we arrived after hours (after 4pm or something ridiculous). Also not sure about the security within the property as there was a note in the booklet about not to leave windows AND shutters unlocked. Lastly, breakfast is included but according to the map in the booklet; a 10 minute complicated walk to the breakfast place which didnt sound good in the first place. We didnt feel like treasure hunting and just skipped it. It was a joke honestly! Bottom line is, nice property and grounds with rather romantic but small room with ZERO customer service
by A verified traveler
Posted 19 Feb 2023
Situated less than 5 minutes from the square. Great staff. Clean rooms. Great breakfast
by A verified traveler
Posted 23 Oct 2022
On the top floor ..too many stairs! Also, could not reach the air conditioner to turn it on.
by A verified traveler from Everett
Posted 1 Aug 2022
Nice property, confusing check in process, good breakfast. Location was good but not great.
by A verified traveler
Posted 9 Apr 2022 on Hotels
by A verified traveler
Excellent
Posted 16 Feb 2022 on HotelsIt was absolutely amazing ! The staff the hotel the breakfast the extra touches loved it !
