Ratings based on 334 Verified Reviews

4.1 out of 5
80% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 18 Jul 2024
Very helpful host. Perfect for a small family with adjoining rooms.
4 out of 5
by A verified traveler

Posted 7 Jul 2024
The community was run down and I didn't feel safe by myself
5 out of 5
by A verified traveler

Posted 4 Jun 2024
Overall it was a great place to stay. Although the AC didn’t work while we were there, the staff was very communicative about it. They also helped my friend and I locate and book a different hotel when we had to stay an extra night.
5 out of 5
by A verified traveler

Posted 15 May 2024
Great stay here. Close to a train station that takes you into Venice. It was the perfect place to stay during our visit. Very clean and decently sized room. It is good to note though that Venice enforced a tourist tax for people visiting during the day but not staying.
5 out of 5
by A verified traveler

Posted 4 Apr 2024
Good hotel
4 out of 5
by A verified traveler

Posted 20 Feb 2020
It was much much further out than I anticipted.. 50 euro for a taxi... the name makes it seem as though its close to airport... Elena and Vassar both great front desk hosts. Beds hard...
Comment from Hotel Management
21 Feb 2020 by FRONT DESK, Hotel Management
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards Hotel Staff
3 out of 5
by A verified traveler

Good hotel but ok neighborhood

Posted 29 Dec 2019 on Hotels
The hotel is tucked away near the industrial area and when you are going to the property from Venice you have to go through dark and absconded roads. The hotel is well maintained and staff is super friendly. The cleaning staff however keeps their cleaning cart in the middle of the room hallway whole day so you are not able to move luggage. There was no one cleaning but the cart just sit there all day.
Comment from Hotel Management
2 Jan 2020 by FRONT DESK, Hotel Management
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Concerning hotel’s location, we are quite surprise from your comment, as hotel address is pretty clear on the website and it is easily reachable by train within 20/25 minutes. We apology for the inconvenient occurred to you regarding the cleaning cart although if you would have informed the reception desk we would be able to take immediate action to sort out the problem. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards Hotel Staff
5 out of 5
by A verified traveler from Israel

Posted 3 Nov 2019 on Hotels
Comment from Hotel Management
6 Nov 2019 by FRONT DESK, Hotel Management
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards Hotel Staff
4 out of 5
by A verified traveler

Posted 22 Oct 2019
free shuttle service from airport, great location after a long flight for a night or two. thank you
Comment from Hotel Management
23 Oct 2019 by Hotel Staff, Hotel Management
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards Hotel Staff
2 out of 5
by A verified traveler from Whitby

Posted 20 Oct 2019
average hotel in appearance, nothing special to write home about. room conditions were junk! room was clean but it was an emergency stay for 1 nights for 2 adults 2 kids in 1 room with 2 double beds, sofa bed was fine the other bed was broken or cracked as you could not move without waking up EVERYONE in the room, worst creaking ever. Also a fairly noisy hotel, you can hear people upstairs with chairs squeaking on the ground, toilets flushing, talking and every room door slams. unimpressed.
Comment from Hotel Management
21 Oct 2019 by FRONT DESK, Hotel Management
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, We would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We apology for the inconvenient occurred to you regarding the sofa bed, although if you would have informed the reception desk we would be able to take immediate action to sort out the problem We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely Hotel Staff
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