Ratings based on 725 Verified Reviews

4.2 out of 5
81% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from woodstock

Posted 2 Dec 2024
Great value
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Nov 2024
4 out of 5
by A verified traveler

Posted 27 Nov 2024
We had a late arrival and it was great how staff communicated with us via WhatsApp to tell us where exactly the shuttle would be. Shuttle back to airport went great. No vending machines or food availability after hours so be prepared
5 out of 5
by A verified traveler

Posted 2 Nov 2024
Great option
5 out of 5
by A verified traveler from KIRKLAND

Posted 30 Oct 2024
Super clean, close to the airport.
3 out of 5
by A verified traveler

Posted 28 Oct 2024
You can here wverything outside your room. Other than that it's a bit outdated but still decent.
3 out of 5
by A verified traveler from Jacksonville

Posted 24 Oct 2024
The staff were friendly and communicated well. The room was clean but the air conditioner didn't have a control anywhere. The TV turned on but had no signal. The bathroom door wouldn't close and the shower had a hand held sprayer that couldn't be placed anywhere because the holder was broken. With some repairs this could be a good option for an airport hotel.
4 out of 5
by A verified traveler

Posted 23 Oct 2024
The hotel was unusual as that it was in a residential area. It is a small hotel, but the rooms were clean and comfortable. The restaurant was excellent! We enjoyed our dinner there. The buffet breakfast is not elaborate, but good. The main reason for being there was to have a safe place near the airport with a shuttle, and the Cool Hotel absolutely has that down. On being greeted at the desk they asked where we were flying, told us when to be ready to leave the next morning and arranged for us to have breakfast before the regular opening time of the buffet, so that we could make our flight. We really appreciated that. My only suggestion is to have a coffee and tea available in the rooms. But overall it was a good stay, in a unique hotel, with great airport service.
3 out of 5
by A verified traveler

Posted 19 Oct 2024
We arrived late in the afternoon on a layover from Dubrovnik. Our reservation was in order and since we were leaving early the next morning (by 4 am), the receptionist was able to charge the room in advance. We ate a nice dinner in the bistro, and our taxi was waiting in the morning as scheduled.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Oct 2024