Ratings based on 18 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.6 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Oct 2024
Hotel is good
Staff are excellent very helpful and go the extra mile
by A verified traveler from Kochi
Posted 12 Jun 2024
Nice property
by A verified traveler
Posted 26 Mar 2024
Responsive to all requests.
Comment from Hotel Management
27 Mar 2024 by MGM Vailankanni Residency, Hotel Management
We're beyond thrilled to receive your perfect 10-star rating! Your support inspires us to continue delivering unparalleled service.
by A verified traveler
Posted 20 Mar 2024
Comment from Hotel Management
10 Apr 2024 by MGM Vailankanni Residency, Hotel Management
Thank you for your exceptional 8-star rating! We're honored to have exceeded your expectations with our services.
by A verified traveler
Posted 7 Dec 2023
They have not provided the internet service for TV, even no cable tv provision.
Comment from Hotel Management
14 Feb 2024 by MGM Vailankanni Residency, Hotel Management
Dear Robin,Thank you for sharing your feedback with us. We regret for any inconvenience caused regarding the internet service for TV and the absence of cable TV provision. We understand how important it is to have these services available, and we are constantly working to improve our offerings. Your feedback will be taken into consideration as we strive to enhance our services. If you have any further concerns or questions, please feel free to reach out to us.Best Regards,The MGM Hotels & Resorts
by A verified traveler
Posted 8 Oct 2023
by A verified traveler
Posted 19 Sep 2023
The service was excellent because the church was far we needed transportation all the time and it’s pretty expensive
Comment from Hotel Management
25 Sep 2023 by MGM Vailankanni Residency, Hotel Management
Dear Francis,Greetings from MGM Vailankanni Residency!Thank you for your feedback! We're glad to hear that you found our service excellent. We appreciate your support and hope to assist you again in the future.Best Regards,MGM Vailankanni Residency
by A verified traveler
Posted 20 Jun 2023
Giod
Comment from Hotel Management
16 Sep 2023 by MGM Vailankanni Residency, Hotel Management
We are so happy to hear that. Thank you so much for the feedback.
by A verified traveler
Comfortable Family Stay!
Posted 21 Mar 2023 on HotelsWe have a pleasant stay at this property! Staffs are helpful. Very advisable for family as they have a spacious playground.
It just a little faraway from Vailankanni Church so we have to spend for ride or walk around 20 minutes but overall we have a pleasant stay.
by A verified traveler
Posted 20 Mar 2023
The delux room was small conpared to what we normally see at proce range. Adding extra bed made it very cramp. The room is just for 2 only. The food was good in virundu restaurant especially sambar rice. Pool was nice though we did not use it. Small play area around the hotel was nice. Maintenance work can be avoided during weekends. Staff members are very courteous but seriously understaffed. Overall good experience.
