Ratings based on 935 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Sep 2024
Booked a suite and had plenty of room. No AC but windows opened and was a quiet neighborhood. Nice bed and soaking tub.
Odd to walk through 2 restaurants in building after checking in to get to elevators.
Comment from Hotel Management
22 Sep 2024 by Laura - Receptionist, Hotel Management
Dear Harry,Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed the spacious suite, comfortable bed, and soaking tub during your stay. We also appreciate your understanding regarding the lack of AC, and we're happy that the quiet neighborhood and open windows made for a pleasant environment.We understand your point about the walk through the restaurants to reach the elevators—it’s a unique layout, and we appreciate your feedback on that. We hope it didn’t detract too much from your overall experience.We hope to welcome you back soon for another great stay!Best regards,LauraReception
by A verified traveler
Posted 21 Aug 2024
We stayed 2 nights and it was great. Awesome food everywhere, lots of shopping and beautiful buildings. Highly recommend staying here if you are travelling to Vejle
Comment from Hotel Management
21 Aug 2024 by Laura - Receptionist, Hotel Management
Dear Clancy,Thank you for your kind words! We're thrilled you enjoyed your stay and everything Vejle has to offer. We hope to welcome you back on your next visit!Best regards
by A verified traveler
Posted 5 Aug 2024
Location is excellent and the restaurant options were good.
Comment from Hotel Management
6 Aug 2024 by Mathilde - Receptionist, Hotel Management
Dear Gordon,Thank you for your wonderful review! We're thrilled that you found our location excellent and enjoyed the restaurant options we offer. Providing a top-notch experience for our guests is our priority, and your positive feedback is greatly appreciated. We look forward to welcoming you back for another enjoyable stay!Best regardsMathildeReceptionist
by A verified traveler
Posted 29 Jul 2024
Interesting concept - thankfully it's never really that hot in Vejle, but there is no air-conditioning.
Comment from Hotel Management
29 Jul 2024 by Mathilde - Receptionist, Hotel Management
Dear Lars,Thank you for taking the time to write a review.We're pleased to hear that you found the concept interesting. While Vejle rarely experiences extreme heat, we understand the importance of a comfortable indoor climate. We're continually working to improve our facilities and appreciate your feedback. We hope to welcome you back soon!Best regardsMathildeReceptionist
by A verified traveler
Posted 28 Jun 2024 on Hotels
by A verified traveler
Posted 15 Jun 2024 on Hotels
Comment from Hotel Management
17 Jun 2024 by Reception, Hotel Management
Hej JamesTak fordi du har taget dig tid til at besvare vores spørgeskema.Dejligt at vi levede op til jeres forventning og håber at se jer en anden gang.Med venlig hilsen CharlotteSouschef
by A verified traveler
Posted 14 Jun 2024 on Hotels
Comment from Hotel Management
14 Jun 2024 by Marika, Hotel Management
Hello Waqas, Thank you for your review.We are very pleased to hear that you enjoyed your stay with us.We hope we can welcome you another time at either Torvehallerne or a different best western hotel.Best regards,MarikaReceptionTorvehallerneBest Western
by A verified traveler
Posted 4 Jun 2024 on Hotels
Comment from Hotel Management
6 Jun 2024 by Marie, Hotel Management
Tak, fordi du udfyldte spørgeskemaet vedrørende dit nylige ophold hos os. Vi sætter stor pris på at have dig som kunde, og din feedback er vigtig for os. Ved at fortælle os, hvad du godt kunne lide ved dit ophold, og hvordan vi kan gøre det bedre, hjælper du os med at give dig og andre gæster en førsteklasses oplevelse fremover. Vi håber, at du kommer tilbage, og vi glæder os til at se dig igen.Endnu en gang tak, fordi du tog dig tid til at udfylde spørgeskemaet.Vi glæder os til igen at byde dig Velkommen på Best Western Torvehallerne eller på en af de øvrige Best Western Hoteller.
by A verified traveler
Posted 7 May 2024
The property itself is okay, and the staff were welcoming when we arrived. The bedroom was disappointing and ridiculously hot - opening the windows isnt a desirable options as the nightclub
Comment from Hotel Management
10 May 2024 by Receptionen, Hotel Management
HelloThank you for taking you time for answer us.accoring to the room, I have giving it to our manager.
by A verified traveler
Posted 29 Aug 2023
Nice hotel in the centre of town with some good food options inside.
Downside would be the church bells right outside your window. If you need/like to sleep during the day or want a sleep in, the bells are quite loud and will probably disturb you even with your window closed. They start at 7am and finish at 10pm.
Comment from Hotel Management
31 Aug 2023 by Kirthana, Hotel Management
Dear Steven, Thank you for your feedback. We are glad to hear, that you enjoyed your stay. And we will try to see, what we can do to give you a better experience. Kind regards Reception
